The Goodwood Group
Front Desk Supervisor (maternity cover)
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Fixed Term role until 31st December 2026
Love people? Obsessed with creating amazing first impressions? Ready to step into a role where you can lead, grow, and make every guest’s stay unforgettable?
We’re looking for a Front Desk Supervisor who’s all about good vibes, great service, and genuine connections. At Goodwood, our guests are more than customers - they’re part of the experience. And so are you.
What you'll be doing:
- Welcoming guests like old friends - warm, professional, and always personal
- Leading and supporting a team of amazing Hosts during your shift
- Training new team members and helping your crew grow with you
- Solving problems with confidence and kindness
- Making sure everything runs smoothly - from check-in to check-out
- Using hotel systems (like Protel) to keep things seamless
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What you'll have:
- You're a people person through and through
- You’ve worked in customer service before (hospitality is a big plus)
- You’ve got team leadership energy - even if it wasn’t your job title yet
- You love learning new tech and tools (hotel booking systems = bonus points)
- You’ve got your own way of getting here - we’re in beautiful countryside (lucky us!)
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What you'll get:
- Free tickets to our epic headline events
- Free Health Club access and a comprehensive wellbeing programme
- Healthcare cash plan
- Entry into our Company Performance Share Scheme
If you’re ready to take the next step, support a team, and create standout guest experiences - we want to meet you.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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