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Job Title: Transport First Line Manager
As a Transport First Line Manager, you will be responsible for the execution of the operational plan, providing a cost-effective professional service, and maintaining a smooth and effective transport operation.
Key duties and accountabilities:
- Identify and escalate (where necessary) all potential operational risks (Cost, Service, People, and Safety)
- Communicate effectively to internal and external stakeholders
- Achieve customers KPI’s in line with the business budget
- Supply accurate information on operational status as and when required including shift handover
- Utilise efficiencies to ensure drivers comply with legislation and company policies
- Prioritise workflow in line with business needs across all colleagues within the transport department
- Ensure Health and Safety is part of our daily activities
- Deputise for the Shift Manager in their absence
Qualifications, Key skills and experience required:
- Previous experience of working in a transport / warehouse environment
- Previous working knowledge of Transport Management systems
- Effective communication skills at all levels
- Knowledge of Drivers’ hours and working time directive
- Computer literate, competent user of all Microsoft Office applications
- Experience in working to Health and Safety requirements
Core Responsibilities
- Lead the shift transport team, allocate duties during the shift and direct team members to ensure that the shift is completed efficiently and depot KPIs are achieved
- Proactively identify any operational risks and ensure that the escalation procedures are followed
- Ensure all drivers receive a full brief of their working schedule prior to departing the depot including any specific requirements relating to safety and temperature control
- Communicate clearly and concisely with team members during the shift to ensure that the operation runs efficiently and effectively to meet depot KPIs, through task allocation
- Provide updates to the Shift Management on progress against daily plan, operational issues, and progress to resolve operational issues
- Liaise with the agency to ensure that they fulfil in line with plan and operational requirement and escalate if requirements are not met
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Completion of investigations and disciplinary meetings in line with the company’s dispute resolution policy
- Monitor, record, and report against agency fulfilment
- Contribute to and support the induction of new team members (Drivers)
- Identify training requirements for the transport team and implement where needed
- Ensure that induction training has been received by all drivers (EVCL and agency) prior to them leaving the depot
- Contribute to the PDR process providing constructive feedback on performance and recommendations on training requirements for team members
- Involvement in discipline, grievance, and attendance management
- Review the operational plan to ensure that it is achievable with the current depot status
- Identify, communicate, and implement improvements in the daily transport plan
- Take action each shift to ensure that operational KPIs are consistently achieved
- Identify working practice improvements that would support the consistent and effective achievement of operational KPIs and make recommendations to Shift Manager
- Identify options and make recommendations to the Shift Manager to resolve operational issues and risks
- Ensure that the team remains focused on the operational plan during the shift
- Ensure that colleagues support one another with workload during pinch points on shift
- Take a proactive role in developing a culture where Health and safety is at the core of everything we do on
- Ensure that the team operates in line with site rules on Personal Mobile Phone usage, etc.
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Sainsbury’s company vision
Our vision is to be the most trusted retailer, where people love to work and shop. That means harnessing the talent, creativity, and diversity of our colleagues to ensure that customers receive great service every time they shop with us.
If you would like to hear more about our vision and values, be sure to visit our corporate page.
We invest in training, development, and multiple initiatives to ensure our teams feel enabled to offer the best shopping experience to our customers and that Sainsbury’s is truly a ‘Great Place to Work’.
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