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Front of House
Front of House – London King’s Cross Premier Inn
Location: London King’s Cross Premier Inn, 26-30 York Way, Kings Cross, London, N1 9AA
About the Role
Join the team at Premier Inn London King’s Cross as a Front of House Team Member and make a real difference from the moment guests check in. Whether it’s crafting cocktails, serving meals, or collaborating with housekeeping to ensure rooms are pristine, your role as the “friendly face” of the hotel will ensure they feel welcome and looked after.
No experience needed—just your enthusiasm and a passion for customer service. Immediate start available.
Key Details
✔ Pay Rate: Up to £14.56 per hour ✔ Contract Type: Permanent (no zero-hours contracts) ✔ Hours: 24 hours per week, over 3 days
What You’ll Do
- Welcome guests with a smile and professionalism, ensuring a seamless check-in and checkout experience.
- Serve meals, drinks (including cocktails), and uphold food safety standards.
- Work closely with housekeeping to ensure guest rooms meet the highest standards of cleanliness and comfort.
- Provide first-class service reflective of Whitbread’s reputation for quality hospitality.
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Who You Are
While no prior experience is required, we’re looking for someone with:
- Strong customer service skills – your ability to connect with guests will make a real difference.
- Flexibility – to work adaptable hours as part of our multi-skilled Front of House team.
- Team spirit – a willingness to collaborate with housekeeping, food & beverage, and other departments.
Why We’re Great to Work For
Whitbread is committed to creating an environment where everybody belongs, and everyone can succeed. Here’s what’s in it for you:
♻️ Training & Development:
- Warm support and straightforward systems to get you up to speed quickly.
- Clear pathways for career growth within Whitbread.
🎁 Whitbread Benefits Card:
- Up to 60% off Premier Inn stays (and your friends).
- 25% off meals at all Whitbread restaurant outlets.
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🏦 Financial Benefits:
- Company pension plan.
- Save as You Earn savings scheme.
💰 Discounts: Access exclusive discounts at:
- Supermarkets
- Clothing stores
- Cinemas & entertainment
- Travel, utilities, and more.
🍳 Breakfast Included: Enjoy a complimentary Premier Inn breakfast for two upon joining!
Our Commitment to Inclusiveness
Whitbread is dedicated to diversity, inclusion, and accessibility. We recognise the value of different perspectives and backgrounds, and we’re actively encouraging applications from:
- Women
- Ethnic minorities
- People with disabilities
- LGBTQIA+ community members (including those who identify as lesbian, gay, bi, trans, non-binary, or use other LGBTQIA+ terms)
Workplace adjustments, part-time, and flexible working arrangements are supported where possible—speak to us about how we can accommodate your needs.
Job Details
Job Ref: 185385-4492 Advertised: 02 July 2026
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