Cognita Schools
Front of House (Alleyn's Hampstead Nursery & Junior)
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Front of House (Alleyn's Hampstead Nursery & Junior)
Experienced Front of House Opportunity – Alleyn’s Hampstead Nursery & Junior School
Cognita and Alleyn’s Schools Group have partnered to establish two leading independent day schools in north London. Combining Cognita—one of the world’s most influential education groups—educing over 100,000 students across 21 countries—with Alleyn’s, a co-educational day school of the year for 2025, this collaboration expands offering exceptional education to pupils aged 2–18.
As part of this partnership, North Bridge House Regent’s Park Prep and North Bridge House Hampstead are now becoming Alleyn’s schools. Alleyn’s Regent’s Park Prep (Prep School) launched in September 2025, welcoming students aged 3–11. In September 2026, Alleyn’s Hampstead Junior School will open, delivering Alleyn’s ethos of academic excellence, creativity, and care to north London.
Now available: A thriving role for an experienced Front of House professional to join Alleyn’s Hampstead Nursery & Junior School.
About the Role
Your primary responsibility is to be the welcoming, professional, and warm face of the school, ensuring all visitors receive a smooth, positive experience.
Key Responsibilities
- Reception Duties: Manage the front desk, providing a polished, friendly welcome to all visitors.
- Response to Enquiries: Address visitor queries with attention to detail and a calm demeanour.
- Site Coordination: Organise visitor access, deliveries, and events in close collaboration with staff across departments.
- Security Management: Enforce strict security protocols, respond to incidents, and ensure the safety of pupils and staff.
- Event Support: Assist with school events and ensure operations run seamlessly.
- Team Integration: Work effectively with colleagues to uphold the school’s customer service and care standards.
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For further details on the role, view our candidate pack here.
Who We Are Looking For
We are seeking a professional, approachable, and customer-focused Front of House professional with:
- Strong Customer Service Track Record: Outstanding front-of-house, administrative, or reception experience in an educational or professional setting.
- Communication Skills: Ability to converse confidently—both verbally and in writing—with staff, pupils, parents, and external visitors.
- Organisational Skills: Thriving in fast-paced environments, managing multiple responsibilities without compromising detail.
- Task Management: Balancing priorities effectively while maintaining a positive, reliable, and team-oriented approach.
- Problem-Solving: Navigating challenges with integrity, tact, and professionalism.
- Commitment to Excellence: Willingness to go above and beyond to leave a lasting, positive impression on school clients.
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Benefits at Cognita
- Competitive salary, tailored to qualifications and experience
- Pension scheme enrolment
- Free lunch provided during School Terms
- Time Off: School holidays and public holidays
- School fee discount
- Discounts from exclusive third-party partners
- Career Support: Ongoing professional development opportunities
How to Apply
Closing Date: Sunday, 5th July 2026
All enquiries should be sent via the application link prior to the stated deadline.
Note on Safeguarding: Cognita Schools upholds rigorous safeguarding policies. Any applicant must share the Organisation’s commitment to child welfare. Staff positions are subject to safer recruitment checks, including DBS (enhanced clearance) verification.
We are an equal opportunities employer and prioritise diversity, ensuring all staff are treated with dignity and respect regardless of background.
Early applications are welcomed. We reserve the right to interview and make appointments prior to the closing date where circumstances permit.
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