Daytona Motorsport
Front of House Assistant
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Location: Daytona Milton Keynes, Buckinghamshire
Department: Front of House
Reporting to: Venue Management Team
Hours: Part-time (flexible, including evenings and weekends)
Are you friendly, confident, and enjoy working in a fast-paced customer service environment? As a Front of House Assistant at Daytona Milton Keynes, you'll be the first point of contact for our customers, providing excellent customer service, reception support and administrative assistance while delivering a welcoming, professional and memorable experience from arrival to race time.
Why Join Us
- Work in a fast-paced, customer-focused motorsport environment
- Be part of a friendly and supportive Front of House team
- No two days are the same in this busy venue
- Build confidence, communication, and customer service skills
- Gain experience in sales, administration, and live event environments
- Opportunity to develop within a well-established karting business
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About Daytona & Milton Keynes
Daytona is one of the UK's leading karting operators, delivering professionally run race events with a strong focus on safety, consistency, and customer experience. Daytona Milton Keynes is the flagship venue within the Daytona group, hosting arrive-and-drive sessions, corporate events, leagues, and endurance racing. This creates a busy, high-energy working environment where professionalism, organisation, and teamwork are essential.
The Role
As a Front of House Assistant, you will play a key role in delivering a positive first impression of the venue. You will welcome customers, manage enquiries, support race sign-ins, and assist with the smooth day-to-day operation of the front-of-house area.
This role is ideal for someone who enjoys working with people, can remain calm under pressure, and takes pride in delivering excellent service.
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Key Responsibilities
- Meet and greet customers promptly and professionally
- Deliver friendly, efficient, and high-quality customer service
- Sign in drivers for race events and issue racewear
- Handle phone, email, and face-to-face enquiries
- Upsell race events and merchandise where appropriate
- Maintain cleanliness and presentation of all customer-facing areas
- Provide administrative support to the venue management team
What We're Looking For
- Previous experience in hospitality, retail, or front-of-house roles
- Strong communication skills and a confident, professional manner
- A positive attitude with a customer-first approach
- Ability to work in a fast-paced environment
- Commercial awareness and interest in sales
- Basic computer skills, including Microsoft Word and Excel
- Flexible availability across all seven days of operation
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