WSH Group
Front of House Assistant

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Company Description
Front of House Assistant – Zero Hours
Location: Haileybury School, Hertford, SG13 7NU
Rate of pay: £12.81 per hour
Hours: Zero Hours as required
Benefits:
- 28 days holiday
- 3 volunteering days
- 3 days grandparent leave
- 24 week’s enhanced maternity leave
- Bespoke training and development opportunities
- Pension and life insurance
- Discounts available on our Perk box app; high street shops, holidays & cinema
- Wellbeing hub
- Access to employee assistance programme
- Free meals whilst at work
- Career development opportunities
- HIT Apprenticeships for all experience levels
Can you commit to feeding hungry tummies as well as hungry minds? We serve more than just a meal in our kitchens, so are you the exceptional Catering Assistant we’re looking for?
If you are looking for an employer that will invest in you and develop your career further, then look no further and apply!
Job Description
The essential ingredient at the heart of our business is our people so we are searching for experienced Front of House Assistant's with a background in exceptional food catering services to join our business and work at one of our highly prestigious education settings, whom will be able to support the on-site team with in the dining hall or on events. Haileybury School is set in a beautiful Campus and is a 7 day operation where we offer a breakfast, lunch, and supper service for borders as well as day pupils and staff so there will be a requirement to work varying shifts including evenings and weekends.
Key Responsibilities:
- To assist in the preparation of food and snacks.
- To keep the kitchen and restaurant areas in a clean and tidy state at all times.
- To provide a friendly, efficient, and hygienic service to all customers.
- To ensure that customers are given a prompt and efficient service and expectations are consistently exceeded.
- To be customer-focused at all times, by being visible during service periods, approachable, and quick to exceed expectations in fulfilling customer needs.
- To project a willing and helpful attitude to customers; to seek the appropriate knowledge of food items sold throughout catering areas and to keep areas and service counters clean and fully stocked.
- To treat your team members at the location as you would expect to be treated.
- To co-operate with all team members and undertake duties in the kitchen/service areas as requested to ensure an efficient and effective service is delivered at all times.
- To attend food safety, health and safety, and environmental training courses as required.
- To rigorously follow the unit cleaning schedules.
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Why you're a good match
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Qualifications
- Ideally have experience working within Education catering
- Have good Health & Safety knowledge
- Flexible with a can-do attitude, customer-focused
- Fun and enthusiastic
- Have excellent organization skills
- Demonstrate great attention to detail
- Be a team player, and enjoy succeeding as a team
- Possess great customer service skills
- Have a flexible approach to work
Additional Information
Holroyd Howe is one of the UK’s leading contract caterers, providing fresh innovative food services solely to independent schools and colleges. We are a team of experienced professionals who tailor our catering service provision specifically to suit children of all ages in order to meet the bespoke requirements of each school.
To provide our teams with the right skills to succeed in their jobs, we invest in their training and development. Our exceptional teams of seasoned specialists customize our catering services to fit children of all ages and satisfy the unique needs of our clients.


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We pride ourselves on:
- Sustainability: Sustainability is at the heart of our thinking; always mindful of the ethics of our sourcing and how we prepare our meals.
- Nutrition: We take nutrition seriously and understand the impact a healthy diet has on the fundamental years of development. Meals are always freshly prepared from scratch and packed with nutritious ingredients.
- Food Innovation: We offer a wide portfolio of training opportunities and experiences, which attracts chefs who are passionate about culinary excellence and menu innovation to our team.
- From tasting tables, theme days, and food theatre, to chef demonstrations and supplier showcases, we create engaging and fun dining experiences for our students. We work together to make mealtimes exploratory, quirky, and fun for our pupils, helping them build strong and healthy relationships with food.
“Holroyd Howe is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. All roles within Holroyd Howe are regarded as regulated activity and therefore we require an Enhanced DBS which includes a Barred List Check for all successful applicants. We will also require shortlisted applicants to provide appropriate information regarding their criminal offences.”
This appointment is offered on the return of satisfactory professional references.
IND1
Rate Per Hour: £12.80
Employment Type: Zero Hours
Contract Type: Part Time
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