University of Bradford School of Computing and Engineering
Front of House Manager - Grade 5
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Front of House Manager - Grade 5
Professional Services
Directorate of Infrastructure
Salary: £27,644 to £29,959 per annum pro rata
Hours per week: 19 Hours per week (Sat - Sun)
Post Type: Part Time
Contract Type: Permanent
Closing Date: Wednesday 29 July 2026
Interview Date: To be confirmed
Reference: HR0199573-4
Are you a customer-focused leader with a passion for delivering excellent service and creating welcoming environments? Do you have the energy and organisation to lead a front-facing team in a fast-paced leisure setting? If so, we have an exciting opportunity for you.
We are looking for a Front of House Manager to join our team at Unique Fitness, based at the University of Bradford.
This is a part-time role (19 hours per week, Saturday to Sunday). We invest in our people and offer opportunities for development within a supportive and energetic environment.
Safeguarding
The University of Bradford is committed to safeguarding, protecting and promoting the welfare of children, young people, and Adults at Risk through robust safer recruitment practices.
Key Responsibilities
- Lead the front of house operation, ensuring a safe, welcoming, and high-quality customer experience
- Manage and support front of house staff, including rotas, training, and day-to-day supervision
- Deliver consistent, excellent customer service across all customer-facing areas
- Act as first point of escalation for customer queries and complaints
- Oversee opening/closing procedures and ensure all health and safety checks are completed
- Manage bookings, memberships, income reconciliation, and administration systems
- Support recruitment, onboarding, and training of staff
- Ensure accurate incident reporting and compliance with procedures
- Deputise for senior operational staff when required
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
About Unique Fitness
Unique Fitness is a vibrant wellness facility at the University of Bradford, committed to promoting health, wellbeing, and active lifestyles. We provide a modern fitness environment where staff play a key role in delivering outstanding customer experiences every day.
About You
- National Pool Lifeguard Qualification (to be achieved within 2 months of probation organisation to fund training)
- Gym Instructor qualification (to be achieved within 2 months of probation organisation to fund training)
- Enthusiastic and committed
- Good customer service and communication skills
In Return, We Offer
- Free gym and pool facilities
- 25 days holiday PLUS an additional 13 statutory and customary days
- Family-friendly policies
- We have a university nursery which is discounted for University of Bradford employees.
- Generous employer contribution pension schemes - wypf.org.uk
- A reward scheme for shopping discounts
- A salary sacrifice scheme to assist you in purchasing items like childcare vouchers or a bicycle for commuting
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Full details of the benefits on offer can be viewed here https://www.bradford.ac.uk/human-resources/employee-reward-and-benefits/.
If you would like any additional information please contact Daniel Fawcett, d.j.f.fawcett@bradford.ac.uk
Email details to a friend
Apply Online
Further Details
Job Description
Confronting Inequality: Celebrating Diversity
At the University of Bradford we accept people for who they are regardless of age, disability, gender identity, sex, marital status, ethnicity, faith, sexual orientation or socio-economic background and whether you’re pregnant or on maternity leave.
In line with the University’s commitment to equality charters including Athena Swan, Race Equality Charter, Disability Confident and Stonewall Diversity Champions Programme, we welcome applications from people identifying with these characteristics. The University has a number of staff networks which provide peer support and safe spaces for staff who hold these and other identities.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills