Ward Talent Team
Front of House Officer - SW1W 0SR
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Front of House Security Officer – London (SW1W 0SR)
About the Role
We are looking for a professional and dependable Front of House Security Officer to join our team in London. In this role, you will ensure the safety and security of our clients, visitors, and staff while delivering a welcoming and professional front-of-house experience.
Key responsibilities include:
- Monitoring and patrolling the premises
- Managing access control
- Responding to incidents promptly
- Maintaining a visible and reassuring presence
The ideal candidate will be confident, well-presented, and customer-focused, with exceptional communication skills and a proactive, positive attitude. You will play a key role in providing an efficient, courteous, and effective service.
⚠️ Security SIA licence is essential (CCTV experience desirable).
Job Details
- Location: SW1W 0SR, London
- Closest Tube Station: Victoria
- Pay Rate: £14.49 per hour
- Shift Pattern: 7 on – 3 off – 7 on – 4 off
- Days and nights rota (12-hour shifts, average weekly hours = 56)
Key Responsibilities
- Conduct regular patrols around the premises
- Open and close the building and terraces
- Provide excellent customer service
- De-escalate situations, including incidents involving young people and anti-social behaviour
- Deliver First Aid assistance when required
- Interact effectively with stakeholders and tenants
- Respond promptly to any incidents (full training will be provided)
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Desired traits:
- Quick learner with the ability to adapt
- Comfortable standing for long periods
- Ability to work effectively under pressure
Requirements
✅ Must-have:
- Valid SIA licence (CCTV experience desirable)
- Good customer service and communication skills
- Experience in a similar position (preferred)
- 5-year checkable work history
About Ward Security
Ward Security specialises in security solutions, including:
- CCTV security systems
- Property management
- Guard dog security
- Keyholding services
- Security guard patrol services
- Response alarm systems
With over 1,500+ employees, we operate nationally and uphold a clear vision:
“We look after our people; our people look after our clients. We aim to retain and attract the very best of both.”
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Why Work For Us?
Benefits & Opportunities
- Uniform provided
- SIA Licensing savings scheme
- Cycle to Work Salary Sacrifice Scheme
- Company Pension Scheme & Life Assurance benefits
- Employee referral scheme
- Progression, training, and development opportunities (including our in-house Training Academy and Leadership Development Programme)
Wellbeing & Culture
- In-house Mental Health Team
- Wellbeing Platform
- Rewards membership (retail discounts, cinema tickets, gym access, 24/7 Employee Assistance Programme)
- Diversity & Inclusion Champion & Awards
- MIND Workplace Wellbeing Silver Award holder
Ward Security is an equal-opportunity employer, committed to fostering an inclusive workplace. We value diversity and ensure fair opportunities for all applicants regardless of race, gender, sexual orientation, disability, or other protected characteristics.
Join our friendly, fast-growing team and build a rewarding career in security! 🚀
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