About This Job

ALTEN LTD - UK

Location: Manchester, England, United Kingdom

Work Mode: On-site

Industry: Engineering Services, IT Services and IT Consulting

Job Description

Who we are:

ALTEN, an engineering and technology consultancy, We are a leading Engineering and IT consultancy operating across 30 countries, making waves in all sectors: Aeronautics, Space, Defence, Security and naval, Automotive, Rail and mobility, Energy and environment, Life Sciences and health, Industrial Equipment and electronics, Telecoms, Banking, Finance & Insurance, Retail, Services & Medias, Public Services & Government. With a team of passionate, diligent, and agile engineers, we are united by a common purpose: building tomorrow’s world today. Day by day, we support our customers' development strategies as well as their technological and sustainability transformation.

Job Purpose

To provide front-of-house and office support by managing reception operations, maintaining secure access and visitor tracking procedures, and supporting the smooth day-to-day running of the office environment.

Working Hours

• Monday to Thursday 08:30am – 3pm.
• FTC - 12 months

Occasionally, additional hours after 3:00pm and occasional Friday cover may be required to meet business needs, therefore flexibility is essential.

Receptionist - Key Responsibilities

• Welcome visitors, clients, employees, and contractors in a professional and friendly manner.
• Manage access to the third-floor office by monitoring and answering the door.
• Act as the main point of contact for office-related queries and provide day-to-day support to staff and stakeholders.
• Liaise with contractors and suppliers, including cleaners, maintenance teams, building management, and service providers.
• Maintain a clean, tidy, and professional reception and office environment.
• Ensure noticeboards and office documentation are organised and up to date.
• Monitor and replenish office supplies, stationery, kitchen items, and other consumables.
• Support general office housekeeping, including maintaining communal areas, cupboards, storage spaces, and ensuring clear desk policies are followed.
• Raise and monitor maintenance and repair requests to ensure issues are resolved promptly.
• Identify and suggest improvements to enhance the office environment and workplace experience.
• Maintain and refill the coffee machine and ensure the communal kitchen remains clean, stocked, and well presented.
• Manage visitor procedures, including visitor logs, badge and lanyard control, and notifying hosts of arrivals in line with company processes.
• Prepare meeting rooms when required and ensure they remain clean, tidy, and ready for use.
• Provide general administrative support, including scanning, printing, updating trackers, and maintaining data logs.
• Follow company and Health & Safety policies, including carrying out daily visual office checks, and ensuring required H&S information is displayed.
• Report incidents and facilities-related issues to the Facilities Manager and through the internal ticketing system.
• Manage deliveries, collections, catering orders, and dispatch requests.
• Coordinate IT parcel collections and deliveries, including maintaining delivery records and dispatching items to the IT department.
• Manage office fruit basket collections and arrange the return of empty baskets to suppliers.