Detail London Limited
Front of House Receptionist
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Detail London is a specialist Recruitment and Talent Sourcer serving Fashion, Beauty, Lifestyle, and Consumer industries.
A prestigious, high-end salon in central London is looking for an experienced Front of House Receptionist to become the face of their brand and the first point of contact for their discerning clientele.
This is an exciting opportunity for a polished, professional individual who thrives in a luxury environment, delivers exceptional customer service, and has a background in either retail sales, luxury hospitality, private members clubs, restaurants, etc. As a leading destination for premium colour and styling services, they pride themselves on delivering a seamless client experience, combining world-class expertise with a refined, welcoming atmosphere.
About you:
- Warm, friendly, and personable and full of character, you naturally put people at ease, enjoy building relationships, can anticipate guests’ needs and can create that sense of genuine hospitality and belonging.
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Experience:
- Experience in a Front of House, Reception, Host, Client Services, etc.
- Sales experience advantageous
- Impeccable personal presentation and communication skills
- Highly organised, proactive, and solutions-focused
- Comfortable working in a fast-paced, client-centric environment
- Passionate about delivering outstanding customer experiences
- The right to live and work in the UK indefinitely
- Sales experience within the luxury, beauty, wellness, or hospitality is a plus
The role:
With the FOH team, you'll work a flexible shift pattern Tuesday–Saturday, 40 hours per week, typically between 8:30am and 6:30pm to ensure full FOH coverage:
- Welcome clients with warmth, professionalism, and discretion
- Manage appointments, telephone calls, and email enquiries efficiently
- Process payments and support daily administrative operations
- Drive retail sales through confident product recommendations
- Maintain an immaculate and organised reception environment
- Support the wider salon team to ensure an exceptional client journey from arrival to departure
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What you'll get:
- A beautiful luxury working environment in Central London
- Salary up to circa £31k plus retail commission opportunities and complimentary in-house services
- A supportive, professional, and collaborative team culture
- Ongoing development and opportunities for career progression
- The chance to work with a loyal, high-profile clientele and premium products
If you are passionate about exceptional service, enjoy building client relationships, and take pride in creating memorable experiences, we'd love to hear from you!
Please note that you must have the right to live and work in the UK indefinitely and be able to provide satisfactory references in due course.
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