Holroyd Howe
Front of House Supervisor
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Front of House Supervisor
Front of House Supervisor *Bromsgrove | Permanent (52 week) |
Why Join Us?
- 33 days holiday (including bank holidays)
- 3 volunteering days – support causes you care about
- 3 days grandparent leave – for those special family moments
- 24 weeks enhanced maternity leave
- Bespoke training & development opportunities
- Pension & life insurance
- Discounts on high street brands, cinema & holidays via Perkbox App
- Wellbeing hub & employee assistance programme access
- Free meals while at work
- Career development & apprenticeships for all experience levels
About the Role
Holroyd Howe, one of the UK’s leading contract caterers, is seeking a customer-focused, enthusiastic Front of House Supervisor to oversee operations at Bromsgrove School.
You’ll:
- Collaborate with catering and kitchen teams to ensure exceptional service and food presentation.
- Lead a team in a busy hospitality environment, thriving in high-pressure settings where excellence in customer experience is key.
- Join a workforce specialising in school-based catering, tailoring services to meet the unique needs of children and their institutions.
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With a mission to invest in your training and development, Holroyd Howe delivers personalised catering solutions across independent schools, fostering potential through food education and innovation.
Key Responsibilities
- Leadership: Guide and motivate the front-of-house team to guarantee premium service.
- Standard Setting: Maintain high food presentation and dining area cleanliness.
- Event Management: Ensure smooth execution of all hospitality events.
- Customer Focus: Proactively manage feedback to enhance satisfaction.
- Logistics Support: Assist with ordering, stock control, and record-keeping.
- Compliance: Adhere strictly to food safety, allergen, and health & safety protocols.
Candidate Profile
- Proven experience in a front-of-house or customer service supervisory role.
- Strong leadership and people skills, with a positive and approachable manner.
- Excellent written and verbal communication abilities.
- Highly organised, with strong task prioritisation skills for fast-paced environments.
- Food safety and allergen management knowledge.
- A passionate commitment to delivering outstanding customer experiences.
- Full UK driving licence (essential for the role).
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About Holroyd Howe
Our values guide everything we do:
- People First – Empowering individuals to drive excellence for our clients.
- Great Food, Always – Fresh, authentic, and bespoke catering tailored to each school’s bespoke requirements.
- Food Education – Teaching pupils life-long skills through imaginative menus.
- Respect in Everything – Ensuring collaborative trust across all relationships.
- Fresh Thinking – Cultivating creativity to stay ahead in school catering.
Important Notes
- Candidates must have Right to Work in the UK.
- We are an equal opportunities employer, committed to safeguarding.
- Enhanced DBS check (including Barred List) required for this role.
- References and criminal record checks will be reviewed prior to appointment.
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