WSH Group
Front of House Supervisor
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Front of House Supervisor
Front of House Supervisor
Company Description
Holroyd Howe is one of the UK’s leading contract caterers, providing fresh, innovative food services exclusively to independent schools and colleges. We Tailor our catering service to meet the bespoke needs of each institution, investing in team training and development to deliver exceptional service every day.
Our mission is simple: To provide the right skills so our teams can succeed. We craft innovative, fresh, and tailored solutions for children of all ages while upholding our core values of respect, great food, and fresh thinking.
Job Title & Details
Role: Front of House Supervisor | Location: Bromsgrove Contract Type: Permanent (52 weeks) | Employment Type: Full Time
Competitive Salary: £12.90 per hour
Why Join Us?
- 33 days’ holiday (including bank holidays)
- 3 days of volunteering leave to support causes you care about
- 3 days grandparent leave for cherished family moments
- Enhanced maternity leave of 24 weeks
- Bespoke training & development opportunities
- Pension & life insurance
- Discounts on high street brands, cinema, and holidays via the Perkbox App
- Wellbeing hub + access to an Employee Assistance Programme (EAP)
- Free meals while at work
- Career development & HIT Apprenticeships for all experience levels
About the Role
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We’re looking for an enthusiastic, customer-focused Front of House Supervisor to oversee service delivery at Bromsgrove School.
In this hands-on leadership role, you’ll:
- Coordinate the front-of-house team to ensure a warm welcome and exceptional service.
- Work closely with catering and kitchen teams to guarantee high-quality food presentation.
- Manage dining area cleanliness and high standards while supervising hospitality events.
This is an ideal opportunity for someone who thrives in a fast-paced hospitality environment, enjoys leading teams, and values delivering excellence in service.
Key Responsibilities
- Leadership: Motivate and guide the front-of-house team to maintain superior standards.
- Service Delivery: Ensure smooth and professional running of all hospitality events.
- Customer Feedback: Monitor feedback and respond positively and proactively.
- Operations: Support with ordering, stock control, and record-keeping.
- Compliance: Uphold food safety, allergen, and health & safety procedures.
Candidate Profile
We’re seeking individuals with:
- Experience in a front-of-house or customer service supervisory role.
- Strong leadership and people skills, with a positive and approachable manner.
- Excellent communication skills (both verbal and written).
- Strong organisational ability, with the capacity to prioritise tasks in a busy environment.
- Knowledge of food safety and allergen management.
- A passion for hospitality and delivering a great customer experience.
- Full UK driving licence.
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Company Values
We’re proud of:
✔ People First – A collaborative, individual-centred culture. ✔ Great Food, Always – Fresh, authentic, tailored meals for every school. ✔ Food Education – Inspiring pupils to make informed food choices. ✔ Respect – Guiding how we interact with clients, suppliers, and colleagues. ✔ Fresh Thinking – Innovating in food, service, and ways of working.
Additional Requirements
- Right to Work in the UK must be demonstrated.
- Mandatory Enhanced DBS check (involves a Barred List search) for all successful applicants.
- Shortlisted candidates will be subject to online criminal history checks.
- Safeguarding commitment: Holroyd Howe expects all employees to uphold standards for children’s welfare.
Applicants with a criminal history may still be considered with satisfactory references.
Policies & Next Steps
- Professional references must return satisfactorily on offer acceptance.
- Open to candidates of all backgrounds; we’re an equal opportunities employer.
Apply now to join a team that values growth, excellence, and positive impact.
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