atis
Front of House Supervisor
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Front of House Supervisor - Permanent (Full-Time/Part-Time)
Pay Rate: £14.50 per hour + bonus (up to £1.25/hour) Salary Equivalent: £33,930 p/a (based on 45-hour week)
About the Role
We are seeking an experienced, driven, and proactive Front of House Supervisor to join atis, a rapidly growing company where exceptional guest experiences and team performance define success.
At atis, we’re passionate about healthy, fresh food prepared daily in-house. But we believe experience matters as much as the product. We’re looking for someone with a growth mindset, who thrives in a fast-paced environment and wants to inspire a team to deliver an upbeat, positive hospitality experience.
This is a role for those who take real ownership—of their team, their shifts, and setting higher standards for everyone they work with.
Work at atis means being part of a team that values growth, kindness, and clear progression. We offer a supportive culture along with competitive benefits and perks.
What You’ll Be Doing
As a Front of House Supervisor, you’ll:
- Lead and motivate your team through high-volume service, maintaining calm, decisive, and positive energy during peak times.
- Coach and develop team members in real-time, identifying gaps, giving constructive feedback, and nurturing skill growth.
- Take full accountability for shift performance, including:
- Guest experience delivery.
- Operational efficiency.
- Food safety, hygiene, and atis standards.
- Handle customer feedback and on-shift challenges with composure, empathy, and sound judgment.
- Communicate clearly and confidently with your team and management.
- Serve as the trusted mentor and go-to person for your team, leading by example in every task.
- Support the management team with:
- Stock taking and control.
- Stock ordering and inventory management.
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About You
We thrive on leadership, energy, and obsession over excellence. If this resonates with you, share these qualities with us:
- Proven supervisory or managerial experience in fast-paced hospitality, with a track record of high-volume service environments.
- Leads by example—hands-on but always mindful of the bigger picture.
- Enjoys outstanding interpersonal dynamics: excels in interactions with colleagues and customers alike, valuing exceptional customer service.
- Brings positive energy into the shift—the kind that inspires, energises, and creates a welcoming atmosphere for guests and team.
- Shows up for your team and guests: persons who go above and beyond expectations and drive results beyond their role.
- ישפץ את תוצאות： לידע איכות גבוהה – כאילו למחזור, במשרכז, ודוג' – באיכות צוות' החוסה.
- Driven and energised by a fast-paced environment—someone who sees challenges and ensures deadlines are met.
- Communicates openly, directly, and with kindness; embraces personal accountability and holds your team to high standards—**no blame culture.
- Natural coach– finds deep satisfaction in seeing others grow and succeed.
- Shows remarkable composure under pressure and makes quick, confident decisions.
- Passionate about good, healthy food.
- Knowledgeable about food safety and hygiene best practices.
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What We Offer You
Financial + Career Growth:
- Generous bonus scheme – up to £1.25/hour, with further opportunities at management level.
- Atis meal daily – free, high-quality, and nutritious.
- 50% personal dining discount at any atis store during off-hours.
- 30% friends & family discount.
Health & Wellbeing:
- Pension scheme – invest in your future.
- Enhanced parental leave policy.
- Gym discounts to keep active.
- Cycle to Work scheme –"> a greener commute.
Team & Culture:
- Paid birthday leave – celebrate your special day.
- Employee Assistance Programme (EAP) – 24/7 mental health support and counselling.
- ** revêtement rates path** – progression into leadership and management.
- Paid charity days to contribute to causes you care about.
- Staff parties and events – build connections across the team.
Fairness & Belonging: Atis is an equal opportunities employer. We welcome applications from all backgrounds, experiences, and communities.
Ready to elevate your career and make a lasting impact? Join us and turn great energy into true excellence.
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