Charles Wells
Front of House Supervisor
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Company Description
Cox’s Yard is Stratford-upon-Avon’s iconic riverside destination, home to a vibrant bar and restaurant, coffee shop, live entertainment space, and boutique accommodation. We’re a lively, people‑focused venue where no two days are the same and great hospitality is at the heart of everything we do.
As we continue to grow and evolve, we’re building a team that shares our energy, creativity, and passion for people. Joining Cox’s Yard means being part of a supportive, hands‑on environment where no two days are the same and where your ideas and personality genuinely matter.
If you’re excited by lively venues, love working with people, and want to be part of a standout destination in the heart of Stratford-upon-Avon, we’d love to hear from you.
Position
We are looking for talented, motivated and passionate Front of House staff to join our team in delivering an exceptional customer experience and a mouth-watering food offering.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Front Of House Duties Include
- Taking responsibility for the customer journey, ensuring their experience is second to none
- Taking accurate orders and working closely with kitchen staff
- Ensuring payments and receipts are correct
- Confidently recommending menu and drinks offerings
- Observing service and standards and reporting any incidents or issues
- Being a supportive and proactive team member
Requirements
We’re seeking a confident, people‑focused Supervisor who can lead from the front and keep daily operations running smoothly. You’ll set clear expectations, support your team to deliver great results, and create a positive, motivated working environment.
Key Requirements
- Strong communicator — able to give clear direction, listen actively, and keep the team informed.
- Confident decision‑maker — calm under pressure and able to resolve issues quickly and fairly.
- Team motivator — builds morale, recognises great work, and helps others perform at their best.
- Organised and proactive — stays on top of priorities, delegates effectively, and keeps standards high.
- Fair and consistent leader — treats everyone with respect and models the behaviour expected from the team.
- Problem‑solver — adaptable, solution‑focused, and able to navigate change with confidence.
- Performance‑focused — monitors progress, gives constructive feedback, and supports development.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Other Information
We Will Offer You a Great Package
- £13.50-£14.00 p/h + tips
- 28 days holiday
- Company Pension scheme
- Retail and beer discounts
- Fun culture surrounded by a supportive team
- Refer a friend Bonus
- Employee Assistance programme
- Benefits portal
- Career development programme
- 30% dining discount of all managed houses
- Great working environment and great prospects!
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills