Bettys & Taylors of Harrogate
Front of House Team Leader - 12 months fixed term
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Front of House Team Leader Opportunity
An opportunity has arisen in our Front of House team, and we are looking for a 12 months fixed term Front of House Team Leader to join us at Bettys Café Tearooms in Harrogate.
Role Overview
As a Front of House Team Leader, you will be responsible for achieving excellence in customer service, engaging and motivating a team, as well as maintaining the highest brand, food hygiene and health & safety standards, all within a fast-paced environment. This is a Full Time (Part time may be considered) role working 37.5 hours over 5 days. The start and finish times can vary depending on opening hours of the branch, this may include some early mornings or later finishes with a normal shift length of 8.5 hours per day (no split shifts.) You will be required to work at least one day at the weekend and one evening, every week. If you would like to discuss working patterns, please provide more details in your application.
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About You
- Background in customer service or hospitality
- Experience in managing and motivating a team
- Good communication skills and ability to work well with others
- Desire to learn about our products and share knowledge with customers
- Knowledge of food safety and health and safety procedures
What We Offer You
- Free meals, drinks, and snacks while at work
- Quarterly discretionary profit-share bonus
- Holiday allowance with option to buy and (in some cases) sell additional days
- Company-wide employee discounts
- Access to health cash plan, wellbeing support, company-funded counselling, and enrolment in the company pension
- Development opportunities through external training programmes, apprenticeships, and internal 1:1 coaching schemes
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Great People, Great Culture
We are Bettys & Taylors Group. Our family business is home to three iconic Yorkshire brands - Yorkshire Tea, Bettys and Taylors of Harrogate. Together we share a passion for quality, service, and doing things properly. We are driven by our purpose and our values, and we believe our people are what set us apart. We welcome applications from all cultures, backgrounds, and experiences and are committed to offering an inclusive culture where everyone can thrive.
Click here to learn more about life at Bettys & Taylors Group.
Closing Date
The closing date for this vacancy is 5th August 2026.
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