Butcombe Pubs & Inns
Front of House Team Leader
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Front of House Supervisor – The Pig, Bath
About the Role and Us
We are a bold, award-winning business, renowned for empowering our teams with autonomy to run boutique, premium businesses that deliver exceptional customer experiences in an industry-leading environment. Our friendly, welcoming, and high-standard pubs, restaurants, and hotels thrive on a commitment to excellence—always pushing to be the best we can.
We’re looking for a dedicated front of house supervisor to join our team and lead shifts while delivering amazing bar and waiting hospitality to our guests.
The Venue: The Pig
An iconic pub in the heart of Bath, recently refurbished and relaunched with stunning new interiors, a full-day food offer, and live sport coverage. Enjoy:
- Hearty seasonal dishes and creative twists on classic pub favourites (“Piggy twists”)
- Bussing bar snacks, a delicious brunch menu, and the best Sunday roasts in Bath
- Crafter craft beer, cask ale, wine, and premium cocktails behind the bar
- A vibrant beer garden, perfect for alfresco dining and drinking in warmer months
Key Responsibilities
- Deliver premium bar, waiting, and customer service experiences tailored to our premium customers
- Lead a shift, ensuring smooth operations, high standards, and team collaboration
- Support our management team with staff supervision, training, and shift handover
- Empower teams to deliver exceptional hospitality within an inclusive and positive culture
- Drive a strong guest experience, ensuring the Pig’s reputation for quality remains unmatched
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About You
- A customer-service-driven professional with experience in front of house hospitality
- Strong leadership skills and the ability to inspire and motivate a team
- A passion for craft food, drink, and pub culture
- Commitment to exceeding guest expectations in every interaction
- Ability to thrive in a collaborative yet independent working environment
Why Join Us?
Award-Winning Opportunity
Work for a three-time National Publican Award winner (2024), praised for Best Food, Best Premium Food Offer, and Best Managed Pub Co. Join a team of industry top talent.
Collaborative Growth
- Lead your own initiatives and help drive success at The Pig
- Gain cross-business experience across multiple hospitality venues
- Autonomy & responsibility to generate and implement ideas for improvement
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Exceptional Benefits
- Competitive hourly rate + 100% access to tips, with 25% off food on shift
- 75% off food on shift (easier than 50%, clarification in original text) – no minimum spend restrictions
- Accommodation assistance – potentially available
- Award-winning beer, sourced from our own brand, plus best-in-class suppliers
Career & Wellbeing Support
- Liberation Life: Cashback and voucher partnerships (holidays, groceries, gifts, etc.)
- Pillars of Progression: Bespoke industry training and career advancement opportunities
- Operations team mentorship, along with dedicated manager coaching
- Employee Assistance Programme (24/7 support for mental health and wellbeing)
- Engaged as mental health ambassadors for the Burnt Chef Project, tackling industry stigma
Thriving Culture & Reward
- Team events, training courses and a hand-picked rewards system
- Fun buzz – supplier networking, group activities, and industry discounts
- Strong team spirit, diverse team culture, and opportunities to shine
Join our team and step into a business that values you and elevates great work. 🏆
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