Nuffield Health
Front of House Team Member
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Front of House Team Member
Twickenham | Nuffield Health
📅 Customer Facing ☑ Permanent Contract 🕒 Part Time | 32 Hours Per Week 💴 Salary: £27,248 Pro Rata ✨ Excellent Company Benefits
About the Role
Making the first impression count is central to our mission. As a Front of House Team Member at Nuffield Health, you will be essential in greeting members and visitors, providing outstanding customer care, and ensuring a welcoming, professional environment.
We’re looking for someone who is: ✅ Confident and empathetic ✅ A strong communicator (both in person and over the phone) ✅ Flexible, motivated, and proactive with initiative ✅ Basic computer literate (Microsoft Word & Excel) ✅ Are prepared to undergo site-specific training
Responsibilities
As a member of our Front of House team, you will:
- Deliver exceptional, efficient customer service to all visitors and members
- Manage reception operations with attention to detail, ensuring smooth, friendly interactions
- Foster a relaxing, welcoming, and professional environment
- Offer a warm welcome, answering queries with care and making visitors feel valued
- Cover lifeguard breaks, demonstrating strong swimming ability (training provided on-site)
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Requirements
- Basic computer skills (e.g. proficient in Microsoft Word & Excel)
- Excellent verbal communication and customer interaction skills
- Ability to handle multiple tasks with confidence and initiative
- Willing participation in training and development (including lifeguard duties when applicable)
Benefits
Motivation starts with your wellbeing! As part of your role, you’ll benefit from:
- Health and fitness rewards (e.g., free gym membership)
- Wellbeing support, including health screenings
- Retail & lifestyle discounts
- Pension options
- Flexible working structures aligned with your lifestyle
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At Nuffield Health, we prioritise both your personal & professional growth—because you deserve to feel good inside and out.
Why Join Nuffield Health?
We’ve been empowering the UK for over 60 years as the country’s largest healthcare charity, dedicated to: 🩺 Improving physical & mental health nationwide 🏥 Providing access to high-quality care—from our 31 award-winning hospitals to 113 wellbeing centres 💪 Supporting individuals who normally can't afford access through our social impact programmes
Our mission? A healthier, happier, and fairer nation through exemplary service and social care.
Application Information
Please apply without delay as positions are considered on a rolling basis. We reserve the right to close adverts early if demand is high.
📩 Ready to begin your journey? Start your application now. Nuffield Health Jobs
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