Nuffield Health
Front of House Team Member (Bank)
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Front of House Team Member
Location: Surbiton Fitness and Wellbeing Club Pay: Bank £13.10 per hour
As a Front of House Team Member at our gym, you’ll provide exceptional customer care to help greet members and visitors, ensuring they feel welcomed and supported. Your role is pivotal in creating a friendly, professional environment while assisting with reception and café operations.
What’s Expected of You
You’reself-driven, empathetic, and confident in both face-to-face and telephone communication. This role is ideal if you:
- Provide exceptional customer service to all visitors, answering queries with care and professionalism
- Manage our reception and café areas efficiently, ensuring smooth operations
- Operate in a fast-paced environment, handling queries, bookings, and customer enquiries with ease
- Assist the café team in preparing and serving healthy food and beverages
- Support our member engagements by promoting a welcoming, supportive atmosphere
- Have basic computer skills (e.g., Word, Excel)
- Have the ability to swim to a high standard and be willing to undergo suitable training to cover lifeguard shifts
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Your character and initiative will help us maintain our strong reputation for excellent member experiences.
Why Join Us?
We prioritise your wellbeing—both at work and beyond. Our benefits include:
- Competitive pay: Banked at £13.10 per hour
- Holiday entitlement in line with the Working Time Directive
- Access to our pension scheme
- Discounted gym membership at just £35.00/month
About Nuffield Health
Nuffield Health is the UK’s largest healthcare charity, committed to improving lives by making health and fitness accessible to all. Since 1950, we’ve been dedicated to delivering award-winning hospitals, fitness centres, and wellness services—all while reinvesting profits into pioneering medical advancements, community healthcare projects, and support programmes for those who need it most.
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From diverse workplaces to meaningful social impact initiatives, we aim to build a healthier nation for everyone. If you want to make a difference in your career while helping others in the process, we’d love to hear from you.
Next Steps
Apply now to start your journey with Nuffield Health today! Applications are assessed as received, and we may close this role early in response to high demand. Don’t miss your opportunity—apply to secure your place on our team. #ItStartsWithYou
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