Stonegate Group
Front of House Team Member
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Front of House Team Member
Location – The Mailbox
About the Role
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld. We take pride in our diverse portfolio and are committed to creating an inclusive culture that encourages neurodiversity, ensuring everyone feels valued, supported, and empowered.
At The Mailbox, we are seeking Front of House Team Members who thrive working in a team. We offer thorough training and support to help you develop your skills. The priority is your ability to connect with the team and contribute to a positive experience for our guests.
Working here, you’ll enjoy:
- Delivering excellent food and drink service
- Offering friendly customer recommendations
- Maintaining a clean and safe environment for guests and staff
About Us
Established as Social Pub and Kitchen, we specialise in crafting heroic guest experiences throughout the day and night. Each venue reflects our commitment to diversity and our teams create inviting spaces—not just for a meal, but for Bottomless Brunch, sports, lively nights out, or social gatherings.
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The Mailbox is an award-winning landmark bar on Lincoln’s high street—celebrated equally for live sports, great food, and innovative cocktails. It’s the perfect community spot: business hub by day, social hub by night, with endless activities including pub quizzes, drag bingo nights, and themed events.
No two days are the same, and our high-energy atmosphere reflects our passion for live entertainment, great beer, and cocktails.
Key Responsibilities
You’ll help:
- Prepare and serve food and drinks with care
- Enhance the guest experience through friendly engagement
- Maintain a clean, safe, and welcoming environment
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Competitive Benefits
- Stonegate Reward Card (via the MiXR app) – 25% discount on food and drinks for you and all your friends across our managed venues
- Stonegate Xtra Rewards – Online portal with high-street and retailer discounts
- VIP access to our pubs and bars
- Stonegate Hotel discounts for social events or stays
- Flexible working hours tailored to your needs
- Corporate rates at David Lloyd and PureGym
- Discounted dental insurance
- Stream – Access early wages via instant pay technology
Important Note
If you have a disability outlined under the Equality Act 2010 and require reasonable adjustments during recruitment, we encourage you to contact The Mailbox directly in advance, so we can arrange support or adaptations tailored to your needs.
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