Midland Mencap
Front of House Volunteer Role (Weoley Castle Community Centre)
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Front of House Volunteer Role (Weoley Castle Community Centre)
Who Are Midland Mencap?
Midland Mencap is a charity that works and campaigns for accessible and inclusive services, aiming to improve the quality of life for individuals with learning disabilities and additional needs. Volunteering here offers a chance to make a positive impact, enjoy rewarding experiences, and help achieve their vision.
Purpose of the Role
Our Weoley Castle Community Centre is a busy hub offering services to:
- Adults with learning disabilities
- Carers
- Professionals
- The local community
We seek volunteers to maintain a safe and welcoming environment for visitors at the centre.
What Would I Be Doing?
-
Reception Support
- Occupy the reception area, physically opening the front door
- Welcome visitors and ensure they sign in upon arrival
- Manage deliveries safely and notify the relevant staff
- Answer the telephone during busy periods and take messages
- Maintain an attractive, welcoming, and tidy reception
-
Accessibility Assistance
- Help individuals with disabilities access information about upcoming events
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- General Tasks
- During quiet periods, assist with tidying the building
What Do I Need?
To volunteer, you must:
- Be able to work independently while staff are busy
- Feel confident answering the door and permitting visitors while staying alert
- Be approachable and friendly, building rapport with visitors
- Have strong communication skills
- Be respectful of differences and willing to collaborate in a diverse team
- Demonstrate honesty, integrity, and trustworthiness
- Have good time management and reliability
- Be aged 18 or over
- Agree to completing an enhanced DBS check
When and Where Do You Need Me?
- Centre Hours: Monday–Friday, 9:30 AM – 3:30 PM
- Additionally, various yearly events are hosted at the centre
- Suggested Commitment: Attend at least once a week if possible
Location: Weoley Castle Community Centre, B29 5TE, Bottetourt Rd, Birmingham
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What’s in It for Me?
As a volunteer, Midland Mencap provides:
- Meaningful Impact: The chance to enhance lives of people with learning disabilities
- Professional Growth: Access to training and development Opportunities to develop skills and gain experience Improved career prospects (role can be added to a CV)
- Social Engagement: The opportunity to meet new people Be part of a diverse team
- Support: Help and guidance within your role
- Practical Benefits: Reimbursement for travel expenses Positive wellbeing from contributing
- Recognition: Appreciation for your amazing contribution
What to Do If I’m Interested?
- Download and complete the Volunteering Application Form
- Email your completed form to: volunteering@midlandmencap.org.uk
- For questions or an informal discussion, call: 0121 442 2944
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