Valor Hospitality Careers - UK
Front Office Manager
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Front Office Manager – Hilton Garden Inn Bristol
About the Role
We are seeking a Front Office Manager with a track record of driving excellence and delivering outstanding guest experiences.
The ideal candidate will lead the hotel with vision and commercial acumen, ensuring high standards are upheld. You must be innovative and adaptable, capable of handling a diverse range of situations with swift, effective responses.
Monitoring guest satisfaction and establishing departmental targets and objectives will be key priorities.
Central to success is building and leading a high-performing front office team—aocation nestled around the outskirts of Bristol, thriving on delivery of the best hospitality, working seven days a week, 365 days a year.
Flexibility is essential—Successful appointees must be prepared to work across a range of shifts and days, though start timings and contracted hours can be tailored during the interview.
Training and development are key to career growth. We provide nationally recognized apprenticeships alongside Hilton’s detailed brand training—view the most popular courses on our careers page.
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Responsibilities
- Lead a high-performing front office team, driving vision and high standards.
- Proactively monitor guest satisfaction and set targets for continuous improvement.
- Ensure a seamless guest experience, making every visit exceptional.
- Operate across flexible shifts and days, adapting to high-demand periods (evenings and weekends).
Benefits
Competitive Compensation & Hospitality Perks
- Competitive pay rates tailored to experience.
- Exclusive member rates at UK Hilton hotels — rooms from £30 bed & breakfast.
- Discounted stays for friends and family.
- 50% off dining in our restaurants and bars.
- Free meals while on duty to keep you energised.
**Lifestyle & Savings Inc)]
- Access to high-street discounts—company deals on shops, experiences, and more.
- Cycle to Work Scheme, with savings up to 40% on a wide range of bikes.
- Generous refer-a-friend bonuses, starting at £250.
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Health, Wellbeing & Support
- A calendar of wellness activities, including healthy lunches, wellbeing walks, and payday treats.
- Annual #HealthyHabits campaign to promote holistic health.
- Access to our Employee Assistance Programme for free confidential advice (24/7) supporting physical, mental, and financial wellbeing.
- Affordable Healthcare Cash Plan options from just £5/month.
Career Growth
- Fully funded apprenticeship programmes.
- Internal development opportunities designed for long-term career growth.
- Recognition with monthly and annual service awards.
** aureusado chet**
Seasoned professionals are encouraged to apply.
We foster an environment where everyone succeeds on their terms. Join us as an equal-opportunities employer dedicated to encouraging diverse applications from all suitably qualified individuals, regardless of race, sex, disability, religion/belief, sexual orientation, or age.
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