lululemon
Fulfillment Project Manager
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Description & Requirements
Who We Are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.
About The Role
This role is responsible for leading and delivering logistics projects across the EMEA region, with a particular focus on outbound distribution and carrier management.
The position will play a key role in expanding and improving logistics capabilities to support ongoing business growth, including e-commerce expansion into new markets and the integration of additional delivery partners. A core part of the role is ensuring that logistics solutions are scalable, efficient, and able to support future operational needs.
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Alongside project delivery, this role will contribute to the development and continuous improvement of logistics processes, helping to enhance performance, reduce costs, and maintain high service standards across the region. The role requires close collaboration with cross-functional teams and the ability to manage multiple priorities in a dynamic environment.
Qualification And Experience
- At least 5-8 years of Project or Program management experience.
- Preferred experience with distribution and logistics program strategy (EMEA and/or APAC)
- Experience with WMS (Manhattan), Multicarrier Parcel Engine technology solutions (like Nshift, Centiro) and their delivery and operational support are value add
- Strong understanding of the EMEA supply chain landscape, including regulatory requirements and carrier networks.
- Proven experience in carrier negotiations and contract management.
- Demonstrated ability to lead cross-functional teams and manage multiple stakeholders.
- Strong problem-solving skills, with the ability to adapt to rapidly changing environments.
- Excellent communication and interpersonal skills, with fluency in English (additional languages in French or German are a plus).
- Project management certification (PMP, PRINCE2) are preferred.
- Preferred familiarity with e-commerce logistics and last-mile delivery solutions.
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Must haves
- Possesses an entrepreneurial spirit and continuously innovates to achieve great results
- Deep understanding of the power of connection and relationships within the community
- Pioneering self-starter, motivated by doing things differently and participating in an innovative, goals-oriented environment
- An inclusive & equitable mindset, listening intently and communicating with honesty and empathy
- Experience in enrolling, inspiring, influencing and bringing out the best in others
- Has fun while delivering great results
Notes
- Role is hybrid, based at our Store Support Centre (London)
- The role would generally operate during EMEA timezones (GMT) business hours with recognition that team members are based in North America or APAC
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