Ubisense
Fulfilment Assistant
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Company Description
Ubisense transforms physical spaces into SmartSpace®, a platform that helps manufacturers improve quality, reduce costs, and boost productivity. SmartSpace monitors the physical flow within factories to create a real-time digital twin of processes, giving teams clear situational awareness and better decision-making capability. This Digital Process Twin enables business systems to operate with greater foresight and reliability. Ubisense has offices in the UK, France, Germany, and the US, and supports more than 900 customers worldwide. The company plays a key role in helping organizations implement effective factory digitization strategies.
Role Description
The Fulfilment Assistant is a full-time, on-site role based in Cambridge, responsible for supporting the end-to-end order fulfilment process. Day-to-day tasks include:
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- Preparing, packing, and dispatching customer orders
- Ensuring accuracy of quantities, documentation, and shipping details
- Maintaining inventory records
- Updating internal systems
- Coordinating with logistics providers and internal teams to meet delivery timelines
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The Fulfilment Assistant will help monitor stock levels, identify discrepancies, and support basic warehouse organization and safety practices. This position works closely with operations, sales, and customer support to ensure a smooth fulfilment experience for customers.
Qualifications
- Experience with order processing, packing, dispatch, and basic inventory control in a fulfilment or warehouse environment
- Ability to use inventory management or ERP systems, with strong attention to detail for data entry and documentation
- Effective communication and collaboration skills to work with operations, logistics, and customer-facing teams
- Strong organizational skills, time management, and the ability to handle multiple tasks while meeting deadlines
- Comfort with manual handling tasks, and adherence to health, safety, and quality procedures
- Basic numeracy and literacy skills, with the ability to follow written instructions and standard operating procedures
- Previous experience in manufacturing, logistics, or technology environments is an advantage
- High level of reliability, initiative, and a customer-focused mindset
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