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Fulfilment Process Analyst
Fulfilment Process Analyst
Job Title
Fulfilment Process Analyst
Location
Cambridge or London, hybrid
Employment Type
Full-time
About the Role
The Fulfilment Process Analyst is responsible for supporting continuous improvement, governance, and operational excellence across the end-to-end fulfilment processes. The role ensures process efficiency, high-quality execution, consistent documentation, and effective stakeholder engagement to support business-as-usual (BAU) operations and strategic transformation initiatives.
Key Responsibilities
-
Process Improvement
- Execution of process improvements to optimise efficiency and effectiveness.
- Identification and resolution of process gaps through structured methodologies.
-
BAU & Change Requests (CRs)
- Handling and monitoring change requests to maintain operational continuity.
- Assisting with streamlining change management processes.
-
Process Documentation Updates
- Maintenance and refinement of process documentation to reflect current standards.
- Supporting Knowledge Management initiatives through clear, up-to-date records.
-
Engagement with Training Teams
- Collaborating with the Training Team on roll-outs and process training.
- Ensuring consistent training delivery for operational compliance.
Essential Requirements
- Strong analysis and problem-solving skills.
- Familiarity with change management, process governance, or continuous improvement programs (advantageous).
- Ability to influence and collaborate across cross-functional teams.
- Excellent communication, documentation, and stakeholder-management skills.
- Comfortable working in fast-paced environments with multiple priorities.
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Desired Skills
- Experience in process improvement methodologies (e.g., Lean, Six Sigma).
- Hands-on experience working with Salesforce development teams.
- Strong understanding of fulfilment, order-to-cash, or operational process management in a software-based enterprise.
- Licensed or ISO-certified in related process governance frameworks (e.g., ISO 9001, process mining, etc.).
About AVEVA Finance
Our team of nearly 500 Finance professionals drives AVEVA’s £1bn+ business, covering procurement, FP&A, sales forecasting, and risk management. We are key players in AVEVA’s transition to a subscription-based business model, delivering innovation and stability for sustainable growth.
This is an exciting time—we have a skilled, well-supported team, clear leadership, and opportunities to shape transformation.
Why Join AVEVA?
- Innovation: A global leader in industrial software with solutions used safely, efficiently, and sustainably.
- Impact: Empowering the energy, infrastructure, chemical, and mineral industries.
- Diversity & Inclusion: Recognised for transparency and diversity equity and inclusion commitment.
- Innovation Awards: Naming as a top most innovative company and pioneering in sustainability.
Benefits
- Flexible Benefits Fund
- Emergency Leave Days
- Adoption Leave
- 28 Days Annual Leave (plus bank holidays)
- Pension contributions
- Life cover & private medical insurance
- Education Assistance Program
- Parental leave
Note: Benefits depend on country. For full details, see AVEVA Careers Benefits.
Working Arrangement
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AVEVA operates in a hybrid model:
- Typically 50% on-site at a local office for collaboration.
- Some roles are fully office-based or may be fully remote (dependent on function).
- Arrangement confirmed during the hiring process.
Hiring Process
To apply:
- Submit your cover letter & CV via our application portal.
- Let us know in advance if you require reasonable support/s accommodation during the process.
Learn more about AVEVA's commitment to accessibility and ground rules.
About AVEVA
AVEVA is a global leader in industrial software with solutions shaping sectors like energy, infrastructure, chemicals, and minerals. We utilise cutting-edge technology to promote sustainability and inclusive operations.
- 6,500+ employees across over 40 countries.
- Multiple industry recognitions for innovation and sustainable targets.
- Science-Based Targets Initiative (SBTi) validated sustainability goals.
Learn more about AVEVA’s sustainability mission.
Key Compliance Note:
AVEVA requires all successful applicants to pass pre-employment drug screening & background checks, including:
- Educational attainment verification
- Employment history check
- Credit/local law compliant background checks
- Additional requirements for sensitive roles dealing with personal data.
Equal Opportunity Employer
We value diverse perspectives and are:
- Committed to accessibility.
- Dedicated to inclusive employment policies.
AVEVA provides reasonable accommodations during the hiring or employment journey. Refer questions to your recruiter.
Apply Now to join a team shaping the future of industrial technology.
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