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Decathlon

Full time Customer service advisor

London
Posted 2 days ago
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Full time Customer service advisor

Sales Assistant – Decathlon UK

Your Responsibilities:

  • Customer Service – Through your passion for sport, share expert tips and personal experiences with users. Guided by hands-on product training, you’ll provide the best technical advice across the sports you manage. As an omnichannel business, sales assistants assist customers everywhere—both in-store and online.

  • Merchandising – Whether full- or part-time, you’ll be encouraged to take responsibility for autonomously managing stock levels, pricing, and presentation. This ensures customers can effortlessly find the right product for their sporting needs.

  • Team Player – You’ll join a dynamic team of Sales Assistants who share your love for sport and celebrate victories together. Balancing teamwork and independence is key to success in our collaborative environment.

Reasons to use Rodeo

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Why you're a good match

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Who Are You?

If you’re looking for a role that combines work with a passion for sport, then this could be your perfect fit:

  • Someone who thrives on using their love of sport to engage with customers.
  • A people person ready to go the extra mile for a great shopping experience.
  • A problem solver with excellent communication skills—flexible and customer-focused.
  • Able to perform well during peak times, such as weekends and holidays.

Additional Information

As a Sports Advisor or Sales Assistant, you’ll work the usual retail hours, including weekends and evenings.

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About Decathlon

Decathlon UK offers Careers That Let You Play. Our mission is to help more people across the UK become physically active and healthier. We’re part of the Decathlon Group—a world leader in sporting goods retail, operating 1,700+ stores globally in over 60 countries.

Based in the UK, we maintain 50+ stores nationwide and provide nationwide e-commerce delivery through our online platform. Our core values focus on contribution, ardeur (effort), and passion through sport.

We’re more than just a retailer—we’re friends helping friends discover, play, and live sports joyfully. At Decathlon, sports aren’t exclusive—they’re for everyone!

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Skills

Customer Service
Technical Advice
Merchandising
Stock Management
Pricing
Communication Skills
Problem Solving
Teamwork
Omnichannel Retail

Location

London, England, United Kingdom

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