Tommy Hilfiger
Full Time Supervisor, Tommy Hilfiger - Southampton
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CRM Store Supervisor – TOMMY HILFIGER
Be part of an iconic story
TOMMY HILFIGER is one of the world’s most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. Originally established in New York City, infused with the vibrant spirit of Americana, it created the modern uniform of accessible luxury. The TOMMY HILFIGER brands consist of:
- TOMMY HILFIGER (premium styling, quality, and value)
- TOMMY JEANS
- Licensed product categories extending the brand lifestyle across generations, geographies, activities, and occasions
Tommy Hilfiger’s global marketing approach leverages culture through F.A.M.E.S., embracing: ✔ Fashion ✔ Art ✔ Music ✔ Entertainment ✔ Sport
Major campaigns, sponsorships, and collaborations with world-class athletes, musicians, and entertainers provide constant energy and inspiration. Visit us at YouTube, Instagram, TikTok to immerse yourself.
Our Brand Legacy
Founded in 1985, Tommy Hilfiger is a leader in designer lifestyle brands, celebrated for classic American cool. The brand delivers premium styling across:
- Hilfiger Collection
- Tommy Hilfiger Tailored
- Men’s, women’s, and kids’ sportswear
- Tommy Hilfiger Denim
- Accessories
- Footwear
Additionally, the brand offers licensed products, including fragrances, eyewear, watches, and home furnishings. Acquired by PVH Corp. in 2010, Tommy Hilfiger supports: ✔ Over 17,000 associates worldwide ✔ Operations in 115+ countries and 1,600 retail stores ✔ US$6.5 billion in global retail sales (2015)
About the Role
Our stores are the heart of the business, the primary way we connect with our audience. In a fast-evolving retail landscape, we ensure our in-store experience reflects Tommy Hilfiger’s values, scaling across digital and physical touchpoints.
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As a Store Supervisor, you’ll play a crucial role in driving excellent customer service, operational efficiency, and brand consistency. You’ll lead with energy and vision, guiding your team to achieve milestones while upholding the uncompromising standards that define the Tommy Hilfiger experience.
Key responsibilities include:
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Operational Excellence
- Oversee the Shop Floor, ensuring seamless service, sales performance, and profitability.
- Maintain all personnel, product, and merchandising functions for the store.
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Team Leadership & Culture
- Lead weekly management and staff meetings, communicating sales promotions and brand updates.
- Drive sales growth through motivational leadership, motivating teams to hit targets while delivering exceptional customer experiences.
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Executive Support & Standardisation
- Ensure uniform standards across the store—visual merchandising, lighting, presentation, and customer interactions.
- Conduct on-the-floor management duties, including open/close operations.
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Talent Development & Responsibility
- Focus on building long-term customer relationships through unparalleled service.
- Train staff in product knowledge and store operations, ensuring consistency.
- Identify key talent for leadership roles, including succession planning.
About You
Essential
- Proven supervisory or leadership experience in premium/luxury brands, with a focus on retail or hospitality.
- Strong people management skills, including conflict resolution and coaching.
- Excellent verbal and written communication—able to inspire, train, and collaborate with teams.
- Hands-on adaptability:.Clear vision, quick learning, initiative, and adaptability to change.
- Authentic engagement: Showcase the brand’s spirit with presence, passion, and positivity.
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About What We Offer
At PVH, we value our associates and invest in their success. Our comprehensive benefits program includes:
- Competitive compensation and training
- Flexibility and work-life balance
- Support mechanisms for well-being
Inclusivity & Diversity As an inclusive employer, TOMMY HILFIGER does not discriminate and welcomes applicants from all backgrounds:
- All genders, sexual orientations, races, religions, nationalities, abilities, and ages.
- Belief in fostering an environment where every voice matters. See our commitment here.
About PVH
We are the driving force behind two of the world’s most iconic lifestyle brands: TOMMY HILFIGER and CALVIN KLEIN.
Our mission? Build consumer obsession in today’s evolving world and champion inclusivity in fashion. We believe fairness and innovation shape the brands we create.
Our people make our brands strong. At PVH+, every associate plays a vital role—contributing ideas, passion, and collaborative effort toward impossibly great.
Together, we push forward with the Power of Us.
Equal Opportunity Employer: Your candidature is considered based on individual merit without discrimination on: age, ethnicity, religion, sexual orientation, gender identity, disability, or protected status.
Taking fashion forward for good.
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