Capita
Functional Specialist Auditor
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Functional Specialist Auditor
We are now recruiting for Functional Specialist Auditors to join our team delivering the Health Assessment Advisory Service (HAAS) at Capita! The successful candidates will play a key role within the business by quality checking (auditing) Assessment Reports written by Functional Specialists to the required standards. Where required, they will also provide appropriate written audit feedback to support the Functional Specialists’ on-going learning and development. In addition to the quality checking processes, they may also support via telephony, virtual or face-to-face activities completing their own reports each month. This is a remote home based role.
Job title: Functional Specialist Auditor
Job Description:
What you'll be doing:
- Maintain a comprehensive and topical understanding of the prevailing PIPAG and Clinical Guidance from the Clinical Governance Team, pro-actively seeking clarity if required
- Quality check a specified volume of reports per day against the criteria
- To provide constructive and impartial advice in the form of audit feedback to FS to enable them to amend and subsequently re-submit fit-for-purpose reports
- Provide constructive, impartial and supportive advice to FSs who contact the telephone support lines
- Maintain professional registration and Authority Approval and to act in accordance with the relevant UK Professional Code of Conduct, being accountable for your own practice and professional actions at all times
- To undertake any other duties, as required by the Business commensurate with the role
- To be clinically calibrated to the standards set by the Chief Medical Officer and Clinical Management Team.
What we're looking for:
Essential:
- An experienced UK registered Health Professional with a minimum of 12 months’ post-registration experience and current and unrestricted professional registration with any of the following bodies: GMC, NMC, HCPC
- A minimum of 16 months’ experience as Functional Specialist with current DWP/DfC approval
- No restrictions pending or in progress to professional registration
- To have an in-depth knowledge of the physiological, pathological, social and cultural issues which underpin the PIP assessment criteria and attention to detail
- To have demonstrable IT skills as the process involves using bespoke IT systems
- To have demonstrable interpersonal skills including oral and written proficiency to enable the writing of succinct audit feedback and discussion records on CRM, listening carefully to others and ensuring dialogue is two-way recognising FS will have a range of experience and tenure
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Desirable:
- Experience of clinical effectiveness, quality assurance standards, feedback, peer review, audit methodology and, or impartial review
- To have a working understanding of clinical governance
About HAAS
The Health Assessment Advisory Service (HAAS) arranges and carries out assessments for the Department for Work and Pensions (DWP) and the Department for Communities (DfC). The purpose of the assessment is to understand how an illness or disability affects a person’s daily life. After the assessment, the DWP/DfC makes the decision as to whether the individual will receive any benefits. The Health Assessment Advisory Service is delivered on behalf of the DWP & DfC by Capita
What’s in it for you?
- £41,500 annual salary
- 25 days’ holiday (rising to 27) with the opportunity to buy extra leave
- The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
- Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
- Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
- Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
- Access to the Headspace app for you and up to 5 family or friends.
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What we hope you’ll do next:
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Equal Opportunities
At Capita, we’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer; we want to hear from you if you’d like to discuss any adjustments you might need during your recruitment process. Please email reasonableadjustments@capita.com or call 07784 237318 and we’ll get back to you to discuss.
As part of our commitment to building an inclusive and diverse workforce, we would particularly welcome applications from people who are from Black, Asian and other ethnic minority backgrounds. For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website. If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - CPScareers@capita.com
Location: Home-Based - GBR, United Kingdom
Time Type: Full time
Contract Type: Permanent
Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences. Operating across 8 countries, we support primarily UK and European clients with people-based services underpinned by market-leading technology.
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