Friends of the Elderly
Fundraising Officer
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Fundraising Officer
Location: Woking - Hybrid (predominantly home based with requirement to work from central office a minimum of twice per month)
Salary: £34,500 - £36,000 per annum
Position type: Permanent, full time
Friends of the Elderly is a charity dedicated to providing excellent care and support to older people for over 120 years. We aspire to a society where all older people have the opportunity to live fulfilled lives. We do this via our grant-giving service, which provides vital financial support to older people who are living in poverty. We also deliver services personalised to individual needs and integrated with local communities at our care homes and day centres.
We are now looking for a Fundraising Officer to join our friendly and supportive fundraising team.
This is an exciting opportunity for someone who enjoys building positive relationships, delivering excellent supporter experiences and making a tangible difference through their work. Every donation we receive helps us continue supporting older people facing loneliness, poverty and other challenges, and you will play an important role in ensuring those supporters feel valued and connected to our cause.
Role Overview
As Fundraising Officer, you will be at the heart of our supporter journey, providing exceptional stewardship to donors and fundraisers while helping to maximise income across a range of fundraising activities. You will be responsible for processing all fundraising income accurately and efficiently, taking ownership of the essential administrative tasks that keep our fundraising running smoothly. You will manage income from individual supporters, including regular donors, and legacy supporters, and lead on our annual Winter Appeal.
Working closely with colleagues across the organisation, including our homes and services, you will help support local fundraising activity and identify opportunities to strengthen supporter engagement and encourage continued support. You will maintain accurate records on our database, generate reports and undertake the essential administration that underpins successful fundraising.
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Key Responsibilities
- Provide exceptional stewardship to donors and fundraisers
- Process all fundraising income accurately and efficiently
- Manage income from individual supporters, including regular donors, and legacy supporters
- Lead on our annual Winter Appeal
- Support local fundraising activity
- Identify opportunities to strengthen supporter engagement and encourage continued support
- Maintain accurate records on our database
- Generate reports and undertake essential administration
Skills and Experience Required
- Experience in fundraising, supporter care, customer service or another relationship-focused role
- Experience of working with databases and handling financial and numerical information accurately
- Confident in building and maintaining positive relationships with a range of people
- Enjoy providing a high standard of service
- Strong organisational skills
- Excellent attention to detail
- Ability to manage competing priorities
- Good IT skills, including Microsoft Word, Excel, Outlook and database systems
Advantageous
- Experience within the charity, not-for-profit or care sectors
- Experience of helping to achieve fundraising objectives and income targets
Why Join Friends of the Elderly?
- Champion a healthy work–life balance
- Heritage of Care: Work with a trusted organisation backed by over a century of expertise
- Non-Profit Mission: Be part of a charity that prioritises people, not profit
- Professional Development: Access training and career development opportunities
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Rewards and Recognition
- Professional learning and development opportunities
- Wellbeing support through various initiatives including an employee assistance programme
- Retail discount schemes
- Access to loans at affordable rates
- Health cash plans for you and your family
- Cycle to work scheme
- Long service awards
- Refer a friend to work for us and receive a £200 bonus
- Group Pension Plan, with a 6% contribution from us
- Free DBS checks
Safeguarding
Keeping everyone safe is one of the charity’s core values and is central to everything we do at Friends of the Elderly. All staff follow our Safeguarding Policy & Procedures and, if they see or suspect abuse, we expect staff to report it straight away.
Criminal Record Checks
As this role involves dealing with vulnerable adults, successful applicants will undertake an enhanced DBS check, and any offer of employment will be dependent on a satisfactory outcome.
Having a criminal record will not necessarily bar a person from working for us, this will depend on the circumstances and background of any record.
Equality, Diversity, and Inclusion
Friends of the Elderly strives to treat all staff equally and be a diverse and inclusive workplace, where everyone can be themselves and everyone accepts each other’s differences. A charity where everyone is equal but definitely not the same!
Our ambition is to ensure equality and celebrate diversity, all working together to create an inclusive workplace, which attracts and retains the best people. People that care and can make a difference.
We currently do not provide sponsorship but we welcome applications from those who have the right to work in the UK.
Don’t delay in sending your application as we will interview applicants as they apply.
Please refer to the job description upon submitting your application.
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