Co-op
Funeral Service Crew
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Funeral Service Crew
Location: Luton, LU1 1SE
Hourly Rate: £13.24 per hour + benefits
Hours: Part-time, 16 hours per week (up to 7.5 hours per day, 3 days a week), varied shift pattern (days to be discussed at interview)
- On-call rota: 1 week in 4
Apply without a CV via their mobile-friendly application process – interviews may require a full UK manual driving licence.
About the Role
Every day matters at the Co-op Funeralcare. As part of our Funeral Service Crew, you’ll play a vital role in supporting families through one of the most difficult times in their lives.
This is a meaningful opportunity to help people say their final goodbyes with dignity, professionalism, and compassion. No prior experience in a funeral setting is required – we provide full training and ongoing support.
Key Responsibilities
• Collect the deceased from various locations responsibly and sensitively • Safely bear coffin bearers during funeral proceedings and drive funeral vehicles • Maintain cleanliness of equipment, facilities, and vehicles • Prepare and engrave coffins for funerals • Assist with the preparation of the deceased (where necessary) for viewings and ceremonies • Update client management systems with accurate and timely records • Follow health and safety guidelines for lifting, carrying, and moving coffins using appropriate equipment
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Requirements
Essential Criteria:
• A full UK manual driving licence – required for transporting services • Physical capabilities to accomplish manual lifting and handling (appropriate training provided) • Good IT skills (working knowledge of computers, tablets, and basic software applications) • Ability to handle emotionally challenging situations with empathy in customer interactions • Attention to detail and compliance with regulatory standards
What Makes This a rewarding role?
Beyond the core responsibilities, joining Co-op gives you:
• 30% off Co-op branded products, 10% off other brands in stores, and additional service discounts • 23 days of holiday (pro-rata, rising with service length) • a pension scheme with employer contributions up to 10% • Access to an Employee Assistance Programme for mental health and personal support • Virtual GP access and free eye tests • Tailored career development opportunities, including apprenticeships • Team environment supporting a purpose-driven mission • App-earnings incentives through Stream, for flexible financial benefits
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Who We Are: Building a Representable Team
Co-op is committed to diversity and inclusion.
We proudly participate in the Disability Confident scheme, offering interview access to when job standards are met. If adjustments are needed in the recruitment process, we’ll support you every step of the way.
How We Hire
Your application includes:
• A 20-minute online assessment • Background checks (including DBS, adverse media, and occupational health assessments) • Social media screening (reviews of professional activity on platforms like Facebook, Twitter, and Instagram)
Condition of an offer: Completion of preliminary screening requirments.
Notice: Vacancies may close before the scheduled deadline without notice.
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