Co-op
Funeral Service Crew
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Funeral Service Crew
Location: Hull, HU9 3DQ Hours: Part time (18.75 hours per week), including on-call rota Pay: £13.24 per hour, plus benefits Requirements: Full manual UK driving licence
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About the Role
Join our funeral service crew and provide compassionate, professional support to families during one of the most challenging times in their lives.
No prior experience is required. Full training and ongoing support will be provided. You’ll be part of a meaningful role within the Co-op, an organisation committed to people and communities.
What You Need to Know
This role involves direct physical contact with deceased individuals as part of essential duties. Such contact may vary depending on the role, so careful thought should be given to personal comfort levels before applying.
You will assist families in saying a perfect goodbye to their loved ones.
Typical Duties
Your responsibilities include, but are not limited to:
- Transportation: Safely collect the deceased from multiple locations and scenarios with professionalism, empathy, and sensitivity
- Vehicle Handling: Bear coffins on funeral day and drive funeral vehicles
- Equipment Cleanliness: Maintain equipment, vehicles, and facilities to a high standard
- Preparation: Prepare and engrave coffins for funeral services
- Care of the Deceased: Prepare deceased individuals in our care for viewings and funerals
- Client Record Keeping: Update client management applications regularly with detailed, accurate information
- Safeguarding: Safely lift, carry, and move coffins using approved techniques and equipment. Follow health and safety guidelines to prevent injury
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What This Role Looks for
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- Driving: Valid full manual UK driving licence is a must
- Physical Ability: Capable of performing physical tasks, including manual lifting. Training and safety equipment will be provided
- IT Literacy: Comfortable with standard technology (computers, tablets, smartphones, printers, and scanners). Keen to learn new systems and applications
- Customer Focus: Ability to react calmly, compassionately, and empathically in emotionally charged situations.
- Exceptional customer service skills are essential
- Attention to Detail: Vigilant approach to regulatory policies, compliance, and process accuracy
Why Join Us?
Becoming part of the Co-op means taking a job with purpose. We’re focused on putting people and communities first.
Here’s what we offer:
- Perks:
- 30% off store-bought Co-op branded products year-round, plus 10% off other brands
- Discounts on extra Co-op services
- ** Holidays:**
- 23 days per year (adjusts pro-rata with service)
- Financial Benefits:
- Pension with up to 10% employer contribution
- Access to Stream, a platform that lets you access portions of your pay in real time
- Support & Health:
- Employee Assistance Programme for confidential support, 24/7
- Access to virtual GP visits and free eye tests
- Development & Well-being:
- Career development (including apprenticeships) and growth opportunities
- Support through friendly, positive team culture
- Team Values:
- Earn recognition for contributing to your community’s well-being
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Inclusivity at Co-op
We foster diverse and inclusive teams that reflect our communities. Applications are welcome from everyone, and we’re committed to ensuring all colleagues feel valued.
- Disability Support:
- Are part of the Disability Confident scheme
- We offer interviews to candidates with disabilities who meet the role’s criteria.
- Support adjustments throughout the recruitment process to ensure accessibility.
Explore more about our inclusive practices here and this year’s application process here.
Application Process
- Online Assessment: A short 20-minute test during application
- Background Checks:
- Mandatory DBS (Disclosure and Barring Service) check
- Adverse media checks, and an occupational health assessment are part of our screening process. Our social media activity may also be reviewed
- Offers: Employment will only be confirmed post-background checks
Note: We maintain the right to remove a vacancy prior to the scheduled closing date.
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