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FutureFocus Careers Adviser
FutureFocus Careers Team – Careers Professional (x2 Posts)
Telford & Wrekin Council are seeking to appoint committed careers professionals to join our FutureFocus Careers Team. Eligible candidates can be offered full-time employment or two part-time roles depending on suitability.
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About the Role
Telford & Wrekin Council maintains a dedicated careers service called FutureFocus, offering support to young people through both statutory (mandated) and traded (commercial) services within schools and colleges. You would play an essential role in:
- Helping young people aged 14+ navigate post-16 education, training, and employment pathways
- Providing casework support for young people not in education, employment or training (NEET)
- Collaborating with schools, providers of further education, and training organisations
- Working in a mobile capacity to engage directly with young people and their families at their preferred locations
You’ll initially operate from FutureFocus drop-in centre at Southwater One (Darby House) but should be available company-wide as the role demands cross-district work.
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Responsibilities
- Develop strong professional relationships with young people and their families, prioritising their needs
- Assist clients in making informed career choices
- Use diverse strategies (individual coaching, group advice, employer links, interventions) to aid successful transitions
- Support progression from secondary school into further education, training or employment
- Monitor and manage caseloads effectively, documenting and evaluating outcomes
- Collaborate with wider stakeholders (terior, partners, agencies) to ensure integrated support
- Provide evidence-based advice underpinned by up-to-date labour market awareness
Requirements
Qualifications
- Minimum of a Level 4 qualification in Careers Guidance/Information, Advice and Guidance (IAG) is mandatory
- Commencement of study towards Level 6 qualification in Careers Guidance/Information, Advice and Guidance is encouraged
Experience & Skills
- Proven ability to engage with young people and build trust-based relationships
- Strong motivational and communication skills
- Demonstrated understanding of vocational pathways (including school/college transitions)
- Adaptability to offer mobile, flexible support aligned to client needs
- Previous experience working with vulnerable or disadvantaged young people preferred
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Compliance & Logistics
- Must hold a full, valid driving licence with an insured vehicle available for business use
- Passes a criminal records check (as this role involves working with children or vulnerable adults)
- Eligibility to apply must reflect Council’s equality policies
Benefits
Employee Wellbeing
- Starting at 24 days leave, rising to 32 days with service + 8 bank holidays
- Concessionary leave day
- Discounts and salary sacrifice schemes
Flexibility & Career Growth
- Local Government Pension Scheme contributions
- Flexible working and hybrid arrangements
- Career progression opportunities
Perks
- Free parking at work
- Confidential wellbeing support
- Staff discounts across local services
Check the job description and person specification for further details. Only candidates with the minimum qualifications will be advanced to shortlisting and interview.
Shortlisted interviewees may then be required to complete numeracy and literacy assessments prioritising relevance for career guidance.
Apply through Council systems directly—no CV submissions allowed.
Key for applicant selection: ✅ Council prioritises employees listed in our ‘Job Ready Register’ when appointments cannot be made within the panel.
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