Next Plc
GAP Team Member - Wembley Outlet (N121062)
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
GAP Team Member - Wembley Outlet (N121062)
Sales Associate - GAP (2024) - Flexible Shift Work (37.5hrs p/w)
Shifts Available
Monday: 11:45 - 20:15 Tuesday: 09:45 - 18:15 Wednesday: 09:45 - 18:15 Thursday: 12:45 - 21:15 Saturday: 09:45 - 18:15
About the Role
Welcome to the GAP team! At GAP, we’re all about creating a warm, welcoming, and dynamic shopping experience for every customer.
As a Sales Associate, you’ll be our face in-store—connecting with shoppers, sharing expertise on our products, and helping drive sales through exceptional service. You’ll play a key role in maintaining our brand’s reputation while supporting store operations, from the checkout to the fitting rooms.
This is perfect for someone who thrives in a collaborative environment, values outstanding customer care, and takes pride in delivering excellence every day.
Key Responsibilities
You’ll be responsible for:
- Delivering exceptional customer service, helping with sales, fitting rooms, and till operations
- Boosting sales through product recommendations and persuasive techniques
- Ensuring the store is clean, cosy, and inviting for shoppers
- Handling returns, exchanges, and customer concerns per store policy
- Supporting operational tasks, including restocking, back-of-house duties, and maintaining store presentation
- Exceeding sales targets to contribute to wider team success
About You
To succeed in this role at GAP, you should bring:
- Strong communication skills – both written and oral
- A customer-first mindset and an uplifting, proactive attitude
- Quick adaptability to thrive in a dynamic retail environment
- A passion for retail, commitment to high service standards, and a drive to deliver
- Ability to flex to weekday evenings, weekends, holidays, and rotating shifts
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
⚠️ Right to Work in the UK: All shortlisted candidates will be required to provide evidence of their eligibility to work in the UK in accordance with Home Office guidance.
Note: Due to the nature of the role and Home Office requirements, we’re unable to sponsor visas under the Skilled Worker route. We strongly encourage candidates to check their eligibility to work before applying.
The Next Steps
Your journey starts with an online assessment, which includes:
- Working with Numbers test
- Retail Scenarios assessment
Successful applicants will be invited for an interview to chat more about your fit for the role and team. If you’ve had an unsuccessful online assessment within the last 6 months, you’re unable to apply at this time.
Good luck!
#Hashtags: #Assistant #Customer #Shop #Associate #Consultant #Delivery #Colleague
Why Join GAP at Next?
Beyond our leading retail brands (including Next, Gap, Made-by, Lipsy, and Victoria’s Secret), working for Next means joining a FTSE 100 company with over 44,000 employees. We’re the #2 fashion retailer in the UK, market leaders in women’s and kidswear, and growing globally with 450+ stores—plus a thriving online presence with delivery to 80+ countries.
At Next, we offer fantastic benefits tailored to make your work life enjoyable and rewarding:
💸 Discounts on Next and Partner Brands 🍎 Full-time employees receive: ✅ 25% off Next, Gap, Made-by, Lipsy, and Victoria’s Secret products (purchased via Next) ✅ 10% off most partner brands + up to 15% off beauty ✅ 60% reduction on an optional working wardrobe allowance (minimum 6-week contract)
Get help with your application
Your very own career expert that helps elevate your application to the next level.
💎 VIP Perks ✔ Early access to sale stock ✔ Exclusive deals from over 3,500 retailers through our employee benefits platform
🎁 Staff-Awarded Goods ⚡ Discounts available at Next Staff Shops
⚕️ Health & Wellbeing 💊 Access to digital GP services, free health initiatives, and affordable health plans for you and your family 🏃 Financial wellness tools to help save and track money 🎓 Apprenticeship opportunities (English stores only) – earn while learning 🏡 Discounted gym memberships through Wellhub, including PT sessions & apps 👺 Life assurance and support networks for mentorship and community participation
🚀 Extra Incentives 📦 Direct to Work programme – instant discounts for online purchases, free next-day collection from your location
All benefits are subject to eligibility and may change at Next’s discretion. 📌
P.S. Support for all applicants: We are committed to ensuring your application experience is inclusive. If you require any adjustments due to a disability or long-term condition, please get in touch with us at careers@next.co.uk (subject line: "Workplace Adjustments") or call +44 116 479 2223. Support lines are open:
- Mon-Fri: 9 am to 5 pm
- Sat: 9 am to 5 pm
- Sun: 9 am to 4 pm (excluding bank holidays)
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location