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GAP Team Member - Wembley Outlet (N121062)
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Sales Associate GAP (Part of the Next Group)
Shift Details 37.5 hours per week:
- Monday: 11:45 – 20:15
- Tuesday: 09:45 – 18:15
- Wednesday: 09:45 – 18:15
- Thursday: 12:45 – 21:15
- Saturday: 09:45 – 18:15
About the Role
Join the GAP team as a Sales Associate and be the face of the brand, delivering exceptional customer experiences and driving sales. This role is perfect for someone who loves retail, enjoys working with people, and thrives in a dynamic environment where exceptional service is key.
Key Responsibilities
- Deliver outstanding customer service across sales, fitting rooms, and self-service tills
- Boost revenue with product recommendations and suggestive sales techniques
- Maintain a clean, welcoming store environment
- Handle returns, exchanges, and customer concerns per store procedures
- Support operational tasks like auditing, restocking, and stock presentation
- Achieve individual and team targets to contribute to store success
Requirements
Skills & Qualities
- Strong communication and problem-solving skills
- A customer-first mindset with a positive attitude
- Adaptability and the ability to learn quickly in fast-paced retail
- Pride in delivering high standards in everything you do
- Flexibility to work evenings, weekends, and varied shifts*
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The role operates beyond core hours, including weekends and holidays.
Additional Notes
- Right to work in the UK: You will need to provide evidence of your right to work in the UK before your start date.
- No sponsorship: This role is not typically open to sponsorship under the Skilled Worker Visa route. We encourage UK-rights candidates to apply.
Next Steps
To be shortlisted, you must:
- Successfully complete an online assessment comprising:
- Working with Numbers Assmtesment
- Retail Scenarios Assessment
- Have not taken an unsuccessful online assessment within the past 6 months.
Application Tip: Willing candidates will be invited for an interview after assessment reviews.
#Tags
#Assistant #Customer #Shop #Consultant #Delivery #Assistant #GAP #Next
About Next Group
We’re a FTSE-100 retailer employing 44,000+ people across the UK. As the 2nd largest fashion retailer in the UK and the market leader for Kidswear, we now reach customers globally through our stores, online platforms, and 80+ countries worldwide.
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Aside from our retail operations, we proudly support employees through:
Benefits & Perks
- Discounts: 25% off Gap, MADE, Lipsy, or Victoria’s Secret brand items (exclusive online/offline access).
- Wardrobe: Up to 60% off a selected working wardrobe (after 6-week contract).
- Exclusive deals: Early VIP access to sale stock, and limited-edition offers.
- Wellbeing: Access to a virtual GP, cheap health insurance plans, coworking flexi-gyms, and mental health support.
- Workplace adjustment support: Dedicated perceptions for disability/long-term condition support.
Support & Inquiries
Need assistance? Please contact careers@next.co.uk (subject: "Workplace Adjustments") or call: 🌐 International: +0044 116 479 2223 📞 UK: +44 116 479 2223 (Monday–Thursday 09:00–17:00; Friday 09:00–16:45; Sat–Sun 09:00–16:00/excl. bank holidays)
The benefits outlined here arise from discretion and variety. Further terms are subject to change under legal and company guidelines.
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