Hillier Nurseries Ltd
Garden Centre Assistant Restaurant Manager
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Assistant Restaurant Manager
Are you passionate about hospitality and ready to take the next step in your career? Hillier is looking for an Assistant Restaurant Manager to help lead our busy restaurant at our Hillier Garden Centre in Lechlade, ensuring exceptional food, service, and team performance every day.
About the Role
Working closely with the Restaurant Manager, you’ll play a key role in both front and back of house operations, supporting the smooth running of the restaurant and enhancing the customer experience. When the Restaurant Manager is away, you’ll step up to take full responsibility, ensuring compliance, efficiency, and seamless delivery. Flexibility is key - you may also be asked to support other Hillier restaurant locations, showcasing your collaborative approach.
Key Responsibilities
- Supporting daily operations across kitchen and service areas
- Maintaining high standards of food quality, presentation, and hygiene
- Ensuring compliance with Hillier brand standards, food safety, and health & safety protocols
- Assisting with stock control, ordering, and minimising wastage
- Coordinating staff rotas and leading by example on the restaurant floor
- Supporting till operations, cash handling, and banking procedures
- Contributing to staff training, inductions, and performance reviews
- Acting as duty manager, including opening and closing the site securely
- Identifying opportunities for operational improvement and cost efficiency
- Creating a clean, safe, and welcoming environment for customers and staff
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What We’re Looking For
- Experience in a supervisory or management role within hospitality
- Level 2 Food Safety & Hygiene qualification
- Knowledge of HACCP and allergen management
- Strong kitchen experience and ability to step in operationally when needed
- Proven ability to uphold health & safety and compliance standards
Personal Qualities
- Excellent communication and interpersonal skills
- Calm, confident, and solutions-focused under pressure
- Highly organised with strong time management skills
- Energetic, enthusiastic, and committed to team success
- Professional, flexible, and forward-thinking approach
- Passion for delivering outstanding customer experiences
- Collaborative mindset with the ability to foster a positive team culture
The Offer
- Salary of £29,000 per annum (depending on experience)
- Full-time, permanent role - 37.5 hours per week averaged over a two-week rota, with some weekend working
- Life assurance at 4 x annual salary
- Option to join enhanced group pension plan
- Sociable hours
- Full training and access to our Online Learning Hub
- Employee discount of 20%
- 50% discount on restaurant menu whilst on shift
- 31 days annual leave
- Free onsite parking
- Enhanced Employee Assistance Programme for you and your immediate family, including free counselling on health, financial, legal, and personal/family matters
- Company Christmas gifts (eligibility based on start date)
- Free solo entry to the Sir Harold Hillier Gardens, Romsey, plus deals at other gardens nationally
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You will be joining a renowned and established family business of over 150 years, working in a fun and friendly environment with an amazing bunch of people. We also place great value on all our team members and how they contribute to the ongoing success and growth of our Company.
Please note that we will only consider candidates who are already located in the UK and have right to work status.
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
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