Sureserve
Gas Engineer - Service & Repair
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Gas Engineer - Service & Repair
Sureserve provide market leading compliance and energy services across the UK, with close to 4000 employees working from over 20 offices.
Sureserve is a trusted partner for housing associations, local authorities, and residents, delivering high-quality compliance and energy services. Our focus on energy efficiency, safe and compliant homes, and enhanced quality of life makes us a leader in the industry. With nationwide reach, regional expertise, and a commitment to excellent service, we are well-positioned to support our clients now and in the future.
Role Overview
Maintain and repair heating systems in our clients' properties, ensuring that the heating and hot water systems operate efficiently and safely, and that any repairs are completed in a timely manner to ensure customer satisfaction.
The ideal candidate will be a self-motivated professional with strong technical skills, a proactive attitude, and a commitment to delivering quality service. You’ll be working across a variety of environments, so adaptability to different settings and client needs is essential.
Key Responsibilities
- Carry out service and maintenance works on a variety of domestic properties across the region
- Ensure high levels of customer care in dealing with clients and tenants to meet required quality standards
- Communicate updates and progress of work, completing required paperwork electronically and manually
- Ensure adherence to all Health and Safety requirements, including:
- Risk Assessments
- Safe Systems of Work
- COSHH Records
- Comply with stock ordering and auditing procedures to ensure availability of parts for job requirements
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Skills & Experience
Qualifications & Legal Compliance
- Valid domestic and/or commercial gas qualifications – essential:
- CCN1
- CENWAT
- HTR1
- CKR1
- Valid UK driving licence – essential
Experience & Technical Knowledge
- Previous practical experience in gas maintenance within a domestic capacity
- Strong understanding of gas safety regulations and industry standards
- Excellent problem-solving skills with the ability to work independently
Soft Skills & Attitude
- A professional and friendly attitude with the capacity to build strong client and tenant relationships
What We Offer
Competitive Remuneration
- £39,748.80 per annum + OTE
- Company vehicle and fuel card supplied
- Uniform, PPE, and mobile device supplied
Welfare & Wellbeing
- Contributory pension scheme
- Life assurance
- 20 days’ holiday + Bank Holidays
Family-Friendly Policies
- Enhanced maternity, paternity, and adoption leave
- Comprehensive family-friendly support policies
Lifestyle Benefits
- Sureserve Benefits Hub – access to 1000+ retail discounts
- Virtual GP service (available for employees and immediate family)
- Employee Assistance Programme (EAP)
- Bike-to-Work Scheme
- EV Car Scheme
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Career Growth & Development
- Strong opportunities for career progression and development
- Recognition through “Sureserve Legends” (celebrating outstanding employees embodying our values)
Commitment to Diversity & Inclusion
Sureserve is an equal opportunities employer, dedicated to fostering a diverse and inclusive work environment. We strive for equality and fairness in employment and service delivery, regardless of:
- Race
- Colour
- Ancestry
- Religion
- Sex
- National origin
- Sexual orientation
- Age
- Citizenship
- Marital status
- Disability
- Gender identity
- Veteran status
We are committed to nurturing talent at all levels, ensuring equality, diversity, and inclusion in every aspect of our work and communities.
Reasonable Adjustments
As part of our commitment to inclusivity, reasonable adjustments will be made available throughout the recruitment process for candidates who require them. Contact scn.hr@sureserve.co.uk for support.
Pre-Employment Checks
Successful candidates will be subject to third-party eligibility checks, including:
- Right to work in the UK
- DBS background checks
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