Sureserve
Gas Engineer - Service & Repair
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Sureserve
Sureserve provide market leading compliance and energy services across the UK, with close to 4000 employees working from over 20 offices.
Sureserve is a trusted partner for housing associations, local authorities, and residents, delivering high-quality compliance and energy services. Our focus on energy efficiency, safe and compliant homes, and enhanced quality of life makes us a leader in the industry. With nationwide reach, regional expertise, and a commitment to excellent service, we are well-positioned to support our clients now and in the future.
Role Overview
Maintain and repair heating systems in our clients' properties. They will ensure that the heating and hot water systems operate efficiently and safely, and that any repairs are completed in a timely manner ensuring customer satisfaction.
The ideal candidate will be a self-motivated professional with strong technical skills, a proactive attitude, and a commitment to delivering quality service. You’ll be working across a variety of environments and must be comfortable adapting to different settings and client needs.
Key Responsibilities
- Carry out service and maintenance works on a variety of domestic properties across the region
- Ensuring high levels of customer care in dealing with clients and tenants to meet the required quality standards
- Communicate updates and progress of work, completing the required paperwork electronically and manually
- Ensure all Health and Safety requirements and legislation, including Risk Assessments, Safe Systems of Work and COSHH Records, are adhered to during your daily work
- Comply with stock ordering and auditing procedures so relevant parts are available to fulfil job requirements
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Skills & Experience
- Valid domestic and/or commercial gas qualifications. As a minimum, successful candidates must have the following: CCN1, CENWAT, HTR1, CKR1 (essential)
- Valid UK driving licence (essential)
- Previous practical experience in gas maintenance within a domestic capacity
- Solid understanding of gas safety regulations and industry standards
- Strong problem-solving skills and the ability to work independently
- A professional and friendly attitude with the ability to forge strong relationships with both clients and tenants
What we offer?
- £43,000 - £48,000 + OTE
- Company vehicle and fuel card supplied
- Uniform, PPE & mobile device supplied
- Contributory pension scheme
- Life assurance
- 20 days + Bank holidays (service based increasing holiday scheme)
- Enhanced maternity, paternity, adoption leave and other family friendly policies
- Sureserve Benefits Hub, accessing over 1000 retail discounts
- Virtual GP service, available for employees and immediate family
- Employee Assistance Programme (EAP)
- Bike2Work Scheme
- EV Car Scheme
- Employee engagement events and “Employee Voice” programmes
- Strong opportunities for career growth and development
- “Sureserve Legends” – celebrating the fantastic ways in which our employees live our values
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Committed to Diversity & Inclusion
Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We are committed to developing talent at all levels, ensuring equality, diversity, and inclusion in the way we work and in the communities in which we work, and making sure that every one of our people, clients and customers has the opportunity and support to fulfil their professional and personal potential.
Reasonable Adjustments
As part of our commitment to inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals that may require them. If you feel you need any adjustments please contact scnw.careers@sureserve.co.uk.
Pre Employment Checks
Successful applicants will be subject to eligibility checks with a 3rd party, including right to work in the UK and DBS background checks.
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