SURE SERVE UK LTD
Gas Installation Surveyor
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Gas Installation Surveyor
Senior Gas Qualified Surveyor & Technical Support
About Sureserve Sureserve provides market-leading compliance and energy services across the UK with nearly 4,000 employees operating from 20 offices. As a trusted partner for housing associations, local authorities, and residents, we specialise in energy efficiency, safe and compliant homes, and enhanced residential quality of life. With nationwide reach, regional expertise, and a commitment to excellence, we support our clients both now and in the future.
Salary: £35,000 per annum Location: Predominantly Manchester, with an expectation to cover the North West.
Role Overview
You will travel to sites to create detailed and accurate specifications and quotes for installation projects, aligning with legislative requirements and stakeholder communication. Your role also includes:
- Supporting and guiding engineers during project execution.
- Conducting quality inspections post-completion to ensure regulatory compliance.
- Championing professionalism and quality standards, fostering employee development, teamwork, and customer satisfaction.
Key Responsibilities
Specification & Quoting
- Assess sites and compile comprehensive, compliant specifications for heating/energy installations.
- Ensure all work complies with UK legislation and reflects client needs.
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Procurement & Logistics
- Order parts and subcontracted services for confirmed projects, ensuring timely delivery.
Technical Support & Supervision
- Provide real-time guidance to engineers on-site and remotely to adhere to quotes and compliance.
- Train and mentor operatives to meet weekly job completion targets.
Client Relations
- Act as the primary client contact, building relationships and resolving problematic projects.
- Handle customer complaints, including site visits and technical resolution discussions.
Quality & Compliance
- Conduct routine quality checks and health & safety audits to meet regulatory standards.
- Monitor recalls (repeated engineer visits) and propose corrective actions or retraining.
Communication & Training
- Clarify company policies and client requirements through daily contact and monthly Toolbox Talks.
- Assist with engineer training for new and existing staff under the Head of Region and Install Manager.
Requirements
Essential
- NVQ Level 2/3 in Heating & Ventilation (or equivalent).
- Valid gas safe qualifications, including:
- CCN1 (Central Heating)
- CENWAT (Water Heating)
- HTR1 (Hot Water)
- CKR1 (Boilers)
- Full UK driving licence (manual preferred).
- Practical experience in heating system surveys or domestic installation projects.
- Deep understanding of gas safety regulations and industry standards.
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Desirable
- Problem-solving aptitude.
- Ability to work autonomously in a fast-paced environment.
Benefits
Comprehensive support for your work-life balance and career growth:
- £35,000 per year – Competitive starting salary.
- Company vehicle & fuel card.
- Uniform, PPE, and mobile device supplied.
- Company pension with employer contribution.
- Life assurance.
- 20+ paid days (plus bank holidays): Earn more leave with tenure.
- Enhanced parental leave (including adoption & shared parental leave).
- Sureserve Benefits Hub: Access to 1,000+ retail discounts.
- Virtual GP service for employees and family members.
- Employee Assistance Programme (EAP) for support.
- Bike2Work & EV Car Scheme for sustainability.
- Career development opportunities, including "Sureserve Legends" initiative celebrating values-led performance.
- Equal opportunities employer: Commitment to diversity, inclusion, and accessibility.
- Reasonable adjustments available during recruitment.
- Pre-employment screening (right-to-work checks & DBS).
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