Northern Gas Networks
Gas Operative - Special Operations
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Gas Operative - Special Operations
Gas Operative
Salary: £34,774 + Operational Incentive Scheme Hours: 41.25 hours per week, including a standby/callout rota over 7 days Location: NGN Network (based across Newcastle, Sunderland, Leeds, York, Hull, Bradford and rural areas including North Yorkshire and Cumbria) Start Date: 7th September 2026
About the Role
Step into a role that powers everyday life—become a Gas Operative and join the teams dedicated to keeping communities connected to safe, reliable gas supplies. You’ll ensure customers have the heating and hot water they depend on, delivering a service with a clear focus on customers first.
At Northern Gas Networks (NGN), our Gas Operatives are at the core of our operations. Enjoy a varied, hands-on role where no two days are the same. Benefit from full training, industry-recognised qualifications, and ongoing development opportunities to build a long-term career in gas networks.
- Perfect for someone who enjoys working outdoors, solving practical challenges, and making a tangible difference
- Work in all weather conditions and contribute to a 24/7 team that responds to customer needs
- Rotating shifts with early mornings and evenings, supported by pre-determined rotas
- A positive attitude, resilience, and a commitment to excellent customer service are essential
Responsibilities
As a Gas Operative, you will:
✅ Carry out critical work on NGN’s gas network, including:
- Replacing mains and service lines
- Repairing gas escapes and other distribution activities to maintain safety and supply
✅ Operate through tasks assigned by the Team Leader, including:
- Excavation, pipe-laying, jointing, connections, and repairs to sustain a reliable network
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✅ Operate a range of plant and equipment, such as mini excavators and pneumatic tools, adhering to training, safety, and maintenance requirements
✅ Champion health, safety, and environmental standards, ensuring all work is completed with safety and responsibility as priorities
✅ Build strong relationships with colleagues, customers, and local communities through effective communication and a customer-focused approach
✅ Drive company vehicles and transport materials, equipment, and resources to support operational needs
✅ Represent NGN professionally, delivering an outstanding customer experience and reinforcing positive impact in the communities served
Requirements
| Core Qualifications & Experience | |
| ✔️ Full UK manual driving licence is mandatory |
To thrive in this role, we’re looking for:
🔹 A self-motivated individual who prioritises safety and is driven to deliver excellent customer service
🔹 Willingness to work a combination of varied shift patterns, including standby rotas
🔹 Comfortability in a hands-on outdoor role across all weather conditions
🔹 A team player with a positive outlook, strong communication skills, and a willingness to learn
🔹 Confidence in customer engagement and understanding requirements to provide the best service
🔹 Reliability, dependability, and a commitment to high standards in everything done
Why Join NGN?
⭐ Salary: Starting at £34,774 per annum
⭐ Operational Incentive Scheme for financial rewards linked to performance
⭐ 25 days of annual leave, plus all UK bank holidays and 2 extra half-days during Christmas
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⭐ Occupational sick pay available starting after the first two calendar days of statutory sick pay
⭐ Generous stakeholder pension scheme, with NGN contributing up to 10%, doubling your contributions
⭐ Flexible benefits, including:
- Discounts on UNION JACK attractions, gyms, restaurants, experience days
- Access to a virtual GP service
⭐ Family-friendly policies, including:
- Up to 6 weeks of paternity leave
- 6 months of full pay for maternity leave (eligible employees)
- Shared parental leave
About NGN
We deliver essential gas supplies to 2.9 million homes and businesses across:
- North East
- Northern Cumbria
- Key regions of Yorkshire
Our network spans over 37,000km of underground pipes, connecting urban and rural communities. We are unwavering in our commitment to safety, reliability, and innovation.
Guided by our core values: ✌️ Trailblazing ✌️ Empowered ✌️ Heartfelt ✌️ Community Focused ✌️ Intellectually Curious ✌️ Happy
We embrace diversity and actively champion equality, supporting initiatives through our NGN Colleague Communities—including:
- LGBTQ+
- Women's
- RootsandResonance
- Parents & Carers
- DisABILITY
Next Steps
Apply by [closing date will be indicated where applicable] to:
- Upload your CV on the NGN careers page
- Clearly demonstrate how your skills and experiences align with the Gas Operative role
Applications: We aim to contact all applicants within one week of the closing date, with interviews in mid-July.
For any adjustments during the recruitment process, please contact: 📧 NGNCareers@northerngas.co.uk
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