Ethical Staffing
Gate Supervisors - Forwards Festival 2026 (Friday 28th August - Sunday 30th 2026)
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Location: The Downs, Stoke Rd, Bristol BS9 1FG
Dates: Friday 28th - Sunday 30th August 2026
Event Type: Day Event
Shifts: 12 hour shifts (approx)
Rate of pay: £17.54 per hour (£15.65 + £1.89 holiday pay)
About:
Forwards Festival is 3 days of music in Bristol, bringing the biggest names in international music to The Downs. More than a music concert, Forwards looks to challenge what metropolitan festivals can be today and how they can do good, from the inside out.
Roles and Responsibilities:
As a Gate Supervisor, you are responsible for the smooth operation of festival entrances and exits. Your role involves coordinating volunteers via our sister company My Cause UK across entry points, ensuring efficient crowd flow, and enforcing security and ticketing protocols.
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Team Coordination:
- Managing a team of volunteers across the weekend
- Assign roles to gate volunteers, ensuring all positions are covered
- Oversee queue management and implement measures to maintain a smooth flow
- Monitor performance and provide support where necessary
Liaison & Problem-Solving:
- Assist attendees with entry queries, ensuring a positive experience.
- Resolve issues such as ticket discrepancies, lost passes, or VIP access concerns
Communication & Reporting:
- Maintain clear communication with the operational lead
- Log any incidents, crowd control issues, or ticketing irregularities
- Conduct regular check-ins with gate staff and provide end-of-shift reports
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Gate Infrastructure:
- Ensure gate infrastructure is fit for purpose and any layout changes happen throughout the event
Requirements
Skills and Experience:
We are looking for team members who have previous experience in:
- Gate Operations
- Event ticketing and wristbanding
- Volunteer management
- Experience in greenfield sites
Candidate requirements:
- You must be a UK resident or have the right to work in the UK
- You must be able to provide at least two references from previous employers
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