WSH Group
General Assistant
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General Assistant
Company Description
General Assistant â CGI IT (Waterton)
- Location: Waterton Industrial Estate, Bridgend, CF31
- Pay: ÂŁ12.71 per hour
- Hours: 16 hours per week
- Start Date: ASAP
- Positions available: 1 role
This is a fantastic opportunity to be part of something fresh and exciting, working across both front-of-house and back-of-house in a vibrant modern workplace.
What Youâll Be Doing:
- Supporting service in a variety of roles both front of house and back of house.
- Assisting with food preparation, basic cooking tasks, and maintaining kitchen cleanliness
- Providing friendly, efficient customer service at counters, tills, and during events
- Helping with stock rotation, restocking, and general organisation
- Ensuring all areas are kept clean, safe, and welcoming for visitors
- Working as part of a team to deliver a smooth, enjoyable experience for all guests
What Weâre Looking For:
- A positive, can-do attitude and a willingness to learn
- Experience in a catering, hospitality, or customer service environment is a plus
- Comfortable working in both kitchen and customer-facing roles
- A team player whoâs flexible, reliable, and happy to pitch in wherever needed
- Good awareness of food safety and hygiene standards
- Willingness to work weekends and occasional evenings as part of a rota
Why Join Us?
- Be part of an exciting business with a great team
- Work in a beautiful, nature-rich setting with a strong community focus
- Enjoy a supportive team environment with opportunities to grow and develop
Ready to get stuck in?
Apply now!
Job Description
Key Responsibilities â General Assistant
As a General Assistant, youâll play a vital role in delivering a smooth, welcoming, and high-quality experience for all visitors. Your responsibilities will span both customer-facing and behind-the-scenes tasks, supporting the day-to-day operations across the venue.
- Greet and assist visitors with a friendly, professional attitude.
- Serve food and beverages efficiently and accurately, ensuring excellent presentation.
- Maintain a clean, tidy, and inviting customer area, including tables, counters, and service points.
- Provide helpful information about the menu, venue, and events.
- Assist with basic food preparation and plating under the guidance of the kitchen team.
- Support dishwashing, equipment cleaning, and general kitchen hygiene.
- Help with setting up and clearing down service areas before and after shifts.
- Monitor and restock supplies in both front and back-of-house areas.
- Rotate stock to maintain freshness and reduce waste.
- Assist with deliveries, unpacking, and proper storage of goods.
- Follow daily cleaning routines and hygiene protocols across all areas.
- Ensure compliance with food safety standards and allergen awareness procedures.
- Maintain high standards of cleanliness in customer and staff areas.
- Work closely with kitchen, café, and event teams to ensure smooth service.
- Support colleagues during busy periods and special events.
- Communicate effectively to help resolve issues quickly and efficiently.
- Assist with the setup, service, and breakdown of seasonal events and promotions.
- Adapt to changing roles and responsibilities based on operational needs.
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Qualifications
What Weâre Looking For â General Assistant
Weâre looking for a proactive and versatile General Assistant who enjoys working in a dynamic hospitality environment. Youâll support both front-of-house and back-of-house operations, helping to deliver a smooth, welcoming, and high-quality experience for all visitors.
- Previous experience in a hospitality, café, or catering environment is preferred.
- Comfortable working across customer service, food preparation, and cleaning duties.
- Confident in handling basic food and drink service, including using tills and serving customers.
- A can-do attitude with the ability to adapt to different tasks and areas as needed.
- Willing to take initiative in keeping service areas clean, stocked, and running smoothly.
- Creative and enthusiastic about contributing to seasonal displays, event setups, or promotional activities.
- Experience with stock rotation, restocking, and minimising waste.
- Highly organised, detail-oriented, and able to stay calm and efficient during busy periods.
- A team player with strong communication skills and a positive, solution-focused approach.
- Passionate about delivering great customer service and supporting colleagues across departments.
- Willingness to work flexibly, including weekends and evenings as required.
Additional Information
For almost 20 years, for every client, in every location (whether thatâs an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.
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We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.
Our drive and belief in our people, means that we always strive to supercharge our teamâs careers. âBetterâ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.
Join us, and be part of the food revolution!
BaxterStorey Values:
- ALWAYS VISIONARY We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
- WHOLEHEARTEDLY POSITIVE We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
- CREATIVELY COLLABORATIVE We embrace our differences to push creativity and we work together to be better.
- FOREVER CONSCIOUS We work together as a team to lead by example, protecting the planet and supporting local communities.
Interested? Even if you donât meet all requirements, weâd like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.
BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to âset the standard and to be recognised for having the most inclusive culture in hospitalityâ.
Join us and bring your unique perspective to our team.
- Rate Per Hour: ÂŁ12.21
- Employment Type: Permanent
- Hours Per Week: 12
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