Thomas Franks Ltd
General Assistant
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General Assistant
General Assistant (Part-Time) – Musselburgh
Location
Musselburgh, Scotland
Contract
Part-time (permanent), Monday–Wednesday only
Salary
£12.71 per hour
Hours
14.5 per week across the following schedule:
- Monday: 16:30 – 20:00 (3.5 hrs)
- Tuesday: 16:30 – 20:00 (3.5 hrs)
- Wednesday: 15:00 – 19:00 (4 hrs)
About the Role
Loretto Nippers is an independent day school for boys and girls aged 4–12 in Musselburgh, serving approximately 100 children and staff daily and operating in term time (34 weeks).
We provide a full catering service including breakfast, lunches, dinners, and snacks to students and staff across the school day.
We are looking for a General Assistant to help deliver excellent food service while supporting our mission to provide fantastic meals to children and staff.
Key Responsibilities
- Support the team in serving customers, replenishing stocks, and cleaning adherence.
- Maintain high standards of hygiene and cleanliness across all food service areas.
- Set up and reset throughout the day to ensure smooth operation for breakfast, morning break, lunches, afternoon break, and supper service.
- Prepare basic food and beverages for sale in line with menu specifications and follow hygiene/safety protocols.
- Restock and replenish consumables as required, anticipating customer demand, and delivering bespoke, prompt service.
- Handle waste, recycling, and waste prevention efficiently to reduce food wastage.
- Adhere closely to food safety standards, allergen procedures, and given company aims.
- Occasionally work evenings or weekends to cover school events or functions as needed.
- Promote a customer-focused and inclusive environment in line with Loretto Nippers’ ethos.
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Desired Skills & Qualifications
Experience & Experience Preferences
- Preferable experience within fast-paced catering environments.
- Essential: Strong team player with food-focused experience preferred.
- Reliability, adaptability, and strong personal presentation essential.
Non-Negotiable Skills
- Ability to work independently and on one’s own initiative.
- Excellent customer service attitude – anticipating needs and delivering exceptional experiences.
- Commitment to continuous learning and taking ownership.
- Ability to manage heavy/daily lifting (including moving trays, katering stacks, and heavy equipment).
Technical Competencies
- Preferred qualification: Level 2 Food Hygiene Certification (not essential but highly beneficial).
- Reasonable fluency in verbal and written English.
Why Join Us?
Earning & Discounts
- Discounted shopping via Wider Wallet Scheme (thousands of retailers, gyms, restaurants).
- Free meals on duty for personal use.
Employee Benefits
- Up to one paid Volunteer Day per year.
- Extended maternity, paternity, and adoptive leave initiatives.
- Cycle to Work Scheme for commuters.
- Refer-a-Friend rewards.
- Excellent opportunities for development, including:
- Tailored individual training for new skills.
- Strong apprenticeship programme.
- Free qualifications and up-skilling options.
Culture & Perks
- Company team social events.
- Employee Assistance Programme for confidential support.
- First-class opportunity within a high-performing leading independent contract caterer dedicated to excellence, empowerment and talent retention.
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About Us
Thomas Franks is a dynamic, founder-led fresh food catering business focused on food service excellence with top-tier standards for customer experience, passion, style, and professionalism. We are proud to support schools across Scotland and are dedicated to ensuring food remains central to learning at Loretto Nipers.
Eligibility & Compliance
Applicants must satisfy requirements for work rights in the UK.
Before offer stage applications must confirm and provide:
- Enhanced PVG disclosure (required, all schools in Scotland require this).
- Completed background checks for minimum selection cut: verify identity and reference details (last 5 years checks).
Thomas Franks (including Loretto Nippers) fully complies with PVG (Protecting Vulnerable Groups) Safeguarding Policies and workplace regulations, including requirements under the School Safeguarding Policy Act.
Note: Any selected candidate must disclose any signed law enforcement convictions, cautions, or bind-overs. Applications are not subject to the Rehabilitation of Offenders Act, so disclosures expire only after long-term periods.
Diversity & Inclusion Statement
Thomas Franks is committed to equal opportunities, ethical team-building, and fostering a fully inclusive environment. Applicants from disadvantaged backgrounds are especially encouraged:
"We passionately believe diversity creates better results through unique perspectives. Lorem ipsum! pharelo though more steps forward together."
For more information or to apply, please contact the Loretto Nippers School Office.
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