WSH Group
General assistant Front of House
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General assistant Front of House
General Assistant – Perth (Tuesday to Saturday Shifts)
Company Description At BaxterStorey, we’re a trailblazer in hospitality, dedicated to creating exceptional customer experiences. Our diverse team—spanning offices, stadiums, and beyond—shapes unforgettable spaces, menus, and interactions.
We’re looking for:
- A friendly, professional, and collaborative General Assistant to support our operations in Perth.
- Someone who thrives on delivering exceptional service with a passion for hospitality.
- A team player who embraces growth in an inclusive and supportive work environment.
Why BaxterStorey? Our culture values growth, innovation, and impact. Here’s what you’ll gain as part of our team:
- 4 weeks paid holiday + birthday off
- 3 volunteering days & 3 days grandparent leave
- 24 weeks enhanced maternity leave + secondary career leave
- Bespoke training & apprenticeships for all experience levels
- Free meals on shift
- Wellbeing support & employee assistance programme
- Cycle to work scheme + Perkbox discounts (high street, holidays, cinema)
- Pension & life insurance
- Flexible work-life balance with portfolio benefits
About the Role Job Title: General Assistant Location: Livingston shift; Perth duties Contract: Permanent Hours: 32/week Pay: £13.23/hour (Tuesday–Saturday shifts) Rate Documented: £13.20/hour (note: updated rate reflected above)
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Position Outline: As our General Assistant, you’ll play a pivotal role across multiple departments, ensuring exceptional hospitality experiences while maintaining efficiency and team spirit.
Key Responsibilities
✔ Customer Service Excellence:
- Deliver impeccable service, promptly addressing guest needs and requests
- Create friendly, efficient dining experiences in food & beverage service
✔ Operational Support:
- Collaborate with team members to maintain a clean, organised workplace
- Assist across multiple departments (flexibility & adaptability crucial)
- Handle inventory management, stocking supplies, and ordered materials
✔ Compliance & Hygiene:
- Uphold health & safety standards, including food service sanitation rules
- Ensure high cleanliness & hygiene levels across all work areas
✔ Team Development:
- Participate in team meetings & training to sharpen skills
- Foster a positive, inclusive work culture
Requirements & Qualifications
✔ Passion for customer service, hospitality, and delivering memorable experiences ✔ Teamwork—thrives in a dynamic, fast-paced environment ✔ Strong communication & interpersonal skills ✔ Event focus—attention to detail, organisation, and professionalism ✔ Ability to multitask, prioritise, and adapt to shifting priorities ✔ Basic food safety & sanitation knowledge (optional if hands-on learning offered) ✔ Willingness to learn—embedded in our culture of ongoing development
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Experience:
- Preference: Hospitality or food service background
- Must-have: Motivation, enthusiasm, and an eagerness to grow
BaxterStorey’s Values
Everything we achieve is led by our people. Our cultural DNA is built on continuous improvement and values rooted in:
- Always Visionary – Clients deserve exceptional standards; we set the benchmark for hospitality.
- Wholeheartedly Positive – Our energy, optimism, and customer focus create unforgettable moments.
- Creatively Collaborative – We celebrate diversity to drive innovation.
- Forever Conscious – Our sustainability & community commitments shape every step we take.
Why Join Us?
- Build a Prideful Career: Shape your route with ongoing training, apprenticeships, and clear progression paths.
- Supercharge Your Legacy: Every job at BaxterStorey is part of something bigger—helping eclipse industry norms.
- Inclusive Environment: We promote equity, diversity, and inclusion (ED&I) to ensure our workforce fully reflects society.
You needn’t hit every requirement exactly. We value potential, grit, and a desire to learn. Let’s grow together—bring your unique story and let’s create it together!
📩 Interested? Apply now and share how you’d exceed expectations in hospitalitary.
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