Hobbycraft
General Assistant- Oxford
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General Assistant- Oxford
General Assistant – Oxford
Posting Details
- Hours of Work: 16 per week
- Shift Pattern:
- Monday: 12:15 – 16:15
- Thursday: 10:00 – 14:00
- Friday: 07:00 – 11:00
- Saturday: 14:15 – 18:15
- Salary: £12.71 per hour
About the Role
As a General Assistant at Hobbycraft, you will support the Store Management Team to deliver all aspects of store operations, initiatives, and performance. By delivering an inviting, inspiring, and truly customer-focused experience, you will contribute to Hobbycraft’s ongoing success. You’ll embody our brand values in every task you undertake.
Why Hobbycraft?
Previously voted one of the Top 5 Best Companies in the UK by our own colleagues, Hobbycraft is a forward-thinking, diverse team fully committed to our craft. We take pride in exceeding customer expectations consistently and fostering an inclusive culture.
Key Benefits:
- Holiday Entitlement: 33 days, inclusive of bank holidays, pro rata.
- Colleague Discounts: 40% daily on products, plus double discount days.
- Long Service Awards: Recognition for dedication.
- Cycle2Work Scheme: Help fund a bicycle.
- Discounted Gym Membership: Boost your wellbeing.
- Community Engagement: Charity events, volunteer days.
- Employee Support Programme: Financial and wellbeing advice.
- Pension Scheme: Secure your future.
- High Street Discounts: Access to exclusive deals.
- Colleague Socials: Community-building events.
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Areas of Responsibility
Supporting the team to deliver outstanding performance, your role includes:
- Brand Ambassador: Passionate about Hobbycraft, driving positive change.
- Teamwork: Build respectful relationships and uphold Equality, Diversity, Inclusion and Belonging policies.
- Customer Service: Provide exceptional service, showcasing excellent communication.
- Adaptability: Embrace change positively and proactively.
- Policies & Procedures: Comply with all company standards and Health & Safety regulations.
Daily Tasks:
- Maintain clean, organised stock displays.
- Assist with displays and seasonal stock changes.
- Operate cash handling including till duties and transaction accuracy.
- Support Click & Collect processes.
- Stock management and control to prevent loss.
- Assist in hosting craft workshops when required.
Requirements
Experience:
- Desirable: Retail or comparable experience.
- Essential: Strong customer service mindset.
- Must-have: Enthusiasm for craft and art.
Key Skills:
- Cash handling experience.
- Ability to follow policies and guidelines.
- Precision and high standards under pressure.
- Adaptability in fast-paced environments.
- Self-motivation and team collaboration.
- Ability to work confidently independently or as part of a crew.
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Job Suitability
This role is tailormade for individuals passionate about customer service and craftrics. Ideal for those starting their retail career or expanding experience—Hobbycraft nurtures growth while celebrating skill and creativity.
Accessibility & Inclusivity
Hobbycraft is committed to supporting any applicant with a disability. If you need adjustments during the recruitment process, contact recruitment@hobbycraft.co.uk for tailored assistance.
Hobbycraft upholds equality, diversity, inclusion and belonging as core values. We proudly welcome applicants from all communities, celebrating the broad impact of craft on our customers and employees.
About Hobbycraft
Guiding your creativity, we offer quality products and expert sales teams to inspire your next project. From empowering children to explore their imagination to helping professional artists refine techniques, we support crafting passion at every skill level.
Visit your local Hobbycraft store to uncover the perfect hobby to bring to life!
We Need:
- Customer service enthusiasts.
- Craft-focused creatives.
- Knowledgeable colleagues eager to share their passion.
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