Elysium Healthcare
General Clerk
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Job Title
General Clerk (Administrator / Office Coordinator / Administrative Assistant)
About the Role
Be part of something that makes a difference.
As a General Clerk, you will play an essential role in keeping office support services running smoothly behind the scenes. Your organisation, attention to detail and collaborative approach will enable clinical and operational teams to focus on delivering high-quality care.
You will maintain accurate and up-to-date records, support both internal and external communication, and ensure all work is carried out in line with company policies and procedures. This role requires strong organisational skills, attention to detail, and the ability to work collaboratively with colleagues to keep day-to-day operations running efficiently.
This is a great opportunity for someone who enjoys:
- Varied administrative work
- Being reliable and organised
- Valuing being part of a supportive, purpose-driven team
While you won’t be delivering care directly, your contribution will have a meaningful impact on those who do.
Hours: 37.5 hours a week (Monday to Friday, 9am to 5pm)
Responsibilities
As a valued member of the administration team, your responsibilities will include:
- Providing administrative support to teams across the service, ensuring tasks are completed accurately and within required timeframes
- Taking accurate, timely, and effective meeting minutes, distributing them promptly, and following up on recorded actions to support effective governance
- Maintaining organised, audit-ready filing systems, ensuring records are secure, up-to-date, compliant, and easily accessible
- Supporting compliance processes by completing, tracking, and escalating essential documentation to maintain regulatory standards
- Coordinating staff training activity, including bookings and record-keeping, ensuring training data is accurate and supports organisational reporting
- Providing professional reception cover, including welcoming visitors and efficiently managing calls, enquiries, and correspondence
- Preparing reports, documents, and administrative records to a high standard and within deadlines
- Supporting the coordination of meetings, including room bookings, material preparation, and logistical arrangements
- Carrying out general office duties such as scanning, filing, and document preparation to support smooth service delivery
- Ensuring all work complies with confidentiality, data protection, and information governance standards
- Offering ongoing support to other administration team members, ensuring seamless collaboration
- Continuously improving administrative processes and identifying opportunities to enhance efficiency and effectiveness
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Requirements
To be successful in this role, you will:
- Hold GCSEs (or equivalent) in **English and Mathematics at Grade C/4 or above (essential)
- Have experience using Microsoft Office programs, including Word and Excel
- Have experience with accurate and effective meeting minutes-taking
- Previously work in a healthcare setting (e.g., hospital or GP practice—desirable but not essential)
- Demonstrate professional conduct at all times
- Possess strong interpersonal skills to build and maintain positive relationships
- Have a high level of discretion to maintain confidentiality
- Showcase excellent organisational skills, including task prioritisation, efficient work and meeting deadlines with minimal supervision
- Demonstrate attention to detail, accuracy, and a proactive approach
- Exhibit flexibility regarding working hours, location, travel, and occasional out-of-hours meetings to support service requirements
Location
You will be based at Rhodes Wood Hospital, Hatfield, a specialist service providing care for children and young people (aged 8–18) experiencing eating disorders and related mental health needs.
About the Hospital
Rhodes Wood is a safe, structured, and nurturing environment where young people receive personalised, evidence-based treatment to support their recovery and help them develop a healthier future. The service provides a holistic approach, addressing:
- Mental health
- Emotional and physical wellbeing
- Educational needs
On-site school access allows young people to continue their learning, reinforcing a structured daily routine focused on well-being.
You will be part of a multidisciplinary team dedicated to delivering high-quality care in an environment that values kindness, collaboration, and positive outcomes for every young person.
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Benefits
At Elysium Healthcare, we value those who care for others and offer a comprehensive benefits package designed to support your wellbeing, growth, and future.
** الماليّة وترشيحوظ :
- Annual base salary of £25,058
- The equivalent of 33 days’ annual leave (including bank holidays), plus your birthday off and the option to buy additional annual leave. Terms rotating in our annual selection window
**البنفسية والاجتماعية உறுதிமொழி:
- Career development and training to help you achieve your professional goals
- Access to our Rewards & Benefits platform (Ely-Vate): A one-stop shop for everyday savings, exclusive benefits, and wellbeing support
- Wellbeing support, activities, and opportunities to maintain a healthy work-life balance
- Access to Blue Light Card, providing exclusive offers and discounts
** الحماية وتركيز:
- Life Assurance to ensure added peace of mind
- Stream: instant access to earned wages along with financial saving tools, alongside financial wellbeing support.
**السبب الرئيسي:
- A 24/7 GP service and second medical opinions to ensure your health needs are consistently addressed
- Enhanced Maternity Package to support you through this special time
- Pension contribution to help secure your future
**الإنعاش والترفيه:
- Free meals and parking
About Us
Elysium Healthcare boasts over 8,000 employees and offers a unique approach to the delivery of care:
- A network spanning over 80 services across England and Wales, covering:
- Mental Health
- Neurological
- Learning Disabilities & Autism
- Children & Education
You can expect growth opportunities to advance your career.
Elysium Healthcare is part of Ramsay Health Care, a global network extending across 10 countries and employing over 86,000 people.
We uphold a commitment to safer recruitment of staff and are a Disability Confident employer, dedicated to inclusive and accessible recruitment. Each person takes responsibility for promoting and safeguarding the welfare of service users. All job candidates will undergo a DBS disclosure check.
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