PerkinElmer
General Lab Support, Glasswash Specialist
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When joining PerkinElmer
You select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.
Job Title
General Lab Support, Glasswash Specialist
Location(s)
GSK Stevenage (UK) – Customer Site
Job Description
Job Summary
We are looking for a highly motivated candidate to provide critical lab support at a customer site in Stevenage. The Glasswash team provides a centralized service responsible for dirty pickup, processing, and clean delivery of laboratory glass. Glass must be inspected to ensure all pieces are visually cleaned before returning to customer locations. A successful candidate should have great customer service focus, outstanding organizational skills, and the ability to communicate effectively and be able to work independently.
Job Responsibilities
- Perform routine daily collection of dirty laboratory glass and plasticware
- Perform routine distribution of clean laboratory glass and plasticware to agreed storage locations.
- Handwash of post-autoclaved Glasswash and plastics prior to cleaning using Glasswash machines.
- Handwashing of items that are not suitable for cleaning using the Glasswash machines to an agreed standard.
- Pre-wash rinsing of analytical glassware prior to ‘Glassware disposal’ as required.
- Operation of the Steris Glasswash machines ensuring adherence to all relevant current work instructions and SOPs.
- Check and prepare glassware and plastics for sterilising using autoclave and dry heat ovens.
- To carry out routine checks on all equipment and to report any problems to the area team leader or supervisor.
- Stock check and replenish consumables associated with all activities in scope using the correct procedures.
- To ensure that all records are maintained in accordance with compliance guidelines and to provide data for monthly reports on performance and service delivery
- During his/her duties the post holder may have access to, or witness confidential information, which must NOT be divulged to an unauthorised person at any time.
- Complete any Helpdesk requests within the set time frames
- Adhere to all company & client policies, procedures, site rules and regulations.
- Comply with all company & client procedures relating to Health & Safety & safe working practices.
- Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment.
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Skills and experience:
- Deliver exceptional customer service to build valuable long-term relationships with customers and clients.
- Excellent communication skills. Communicates to build relationships and interacts appropriately with others.
- Seeks to continuously raise standards and improve quality of performance and service.
- Team player with ability to work independently.
- Good numeracy skills
- Knowledge of Health and Safety
- Self-motivated and able to work under pressure to balance conflicting deadlines is essential
- Service orientated attitude combined with innovative thinking
- High-quality customer service experience
- Knowledge of chemicals and safe handling will be beneficial
- Aptitude for technical and practical matters
- Interest in the pharmaceutical industry
- Experience of working in an environment with a strong focus on compliance
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What we offer:
- 25 days of annual leave plus all Bank Holidays
- Income Protection Insurance that ensures your income is protected when life takes the unexpected turn
- Life Assurance for added peace of mind
- Access to our WeCare Programme, offering medical, mental health, legal, and financial support
- MyStrength – a personalised wellbeing app
- AXA Health & Wellbeing App to help you stay on top of your health
- Private Medical Insurance, including Doctor at Hand for 24/7, 365 access to a GP
- Enhanced company pension contributions (subject to increased employee contribution) to help you plan for the future
- Exclusive discounts via Benefit Hub and BHN Extras
- Generous employee referral rewards
- Season Ticket Loan Scheme to make commuting easier
- Cycle to Work Scheme promoting a healthier, greener commute
Are you ready to help improve the lives of millions of people and create a healthier world? When you work at PerkinElmer, that’s exactly what you’ll do. From our dedicated scientists and world-class operations employees to our innovative R&D professionals and committed sales and service groups, we’re a unique team of 5,000+ global colleagues who come to work every day knowing we’re making a difference. Through innovation, collaboration, and believing in our mission, we strive to create an inspiring and inclusive culture for our employees, so that they can be their best and, together, create a better tomorrow. Join us today.
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