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General Manager
General Manager – Specsavers (Glasgow Trongate Hub)
Are you looking for the next step in your career?
If so, our General Manager role could be perfect for you!
At Specsavers, we’re passionate about delivering outstanding care to customers and creating a workplace where our people can thrive.
We’re seeking a confident, commercially focused leader with experience in retail or commercial management—someone who excels at developing teams, driving business performance, and delivering exceptional customer service. This is an exciting opportunity to lead one of Specsavers' most successful hub businesses in Glasgow, supporting both local operations and a network of optical and audiology spoke stores.
About the Role
As General Manager, you’ll oversee the day-to-day operations of the Glasgow Trongate Hub, while also managing a network of spoke stores across the region, including:
- Airdrie
- Barrhead
- Coatbridge
- Cumbernauld
- Dumbarton
- Glasgow Forge and Byres Road
- Hamilton
- Lanark
- Largs
- Paisley
- Stirling
Key responsibilities include:
- Leading a high-performing team and fostering a positive, collaborative culture.
- Driving commercial success through strategic decision-making and operational excellence.
- Ensuring exceptional customer experiences while maintaining clinical excellence.
- Balancing strategic vision with hands-on leadership—no day will be the same!
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This role demands adaptability, resilience, and a passion for both people development and business growth.
What We’re Looking For
We’re investing in a leader with: ✔ A proven track record in commercial performance—stepping up sales, reducing costs, and optimising operations. ✔ Exceptional team leadership—coaching high-performing staff, improving morale, and driving engagement. ✔ Strong analytical skills—spotting growth opportunities, measuring performance, and refining processes. ✔ Resilience in a fast-paced environment—managing urgency while maintaining professionalism. ✔ Exceptional customer service mindset, with a hands-on, people-centric approach.
Previous Specsavers/optical/audiology experience is a plus, though not mandatory—we welcome industry leaders from retail, hospitality, or other client-focused sectors with a commercial and leadership legacy.
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Bonus: Candidates familiar with Specsavers’ partnership model will thrive faster in this role.
What You’ll Receive
We reward great candidates with competitive benefits:
- Base salary: £40,000
- On-target earnings (OTE) bonus
- 30 days annual leave (including bank holidays)
- 37.5-hour working week
- Flexibility to lead one of Specsavers’ most successful hubs
- Support from senior management
- Auto-enrollment in pension (with employer contribution)
- Specsavers Perks – access to exclusive discounts on travel, tech, fashion, dining, and more
- Wellbeing support – WeCare for you and your family
- Complimentary Headspace subscription for stress and focus
- Discounts on eyecare and hearcare for you and dependents
- Enhanced family leave and generous sick pay policies
Why Join Us?
This isn’t just a job—it’s a chance to build a business, lead a team, and make a real impact on both customers and colleagues.
If you’re an ambitious leader who thrives on business growth, team development, and operational excellence, we’d love to hear from you!
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