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General Manager
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The Needles, Landmark Attraction. Isle of Wight
The privately-owned Heritage Great Britain is looking to appoint an experienced General Manager for the famous and iconic Needles Landmark Attraction, situated on the beautiful Isle of Wight.
Tourists from across the globe have been visiting this beautiful island and coming to our wonderful and unique attraction since the early Victorian period, and over the past centuries The Needles has developed into the most visited attraction and destination on the isle of Wight, now attracting around 500,000 visitors each and every year.
The site and business is both diverse and unique, with a high quality range of visitor experiences. From the hugely popular chairlift down to our private beach, where customers can wonder at the world-famous coloured sand cliffs and take boat trips to experience breath-taking close ups of the Needles Rocks and Lighthouse.
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Visitors can also have an unforgettable experience at our Alum Bay Glass Studio, our Victorian Sweet Manufactory and demonstrations and the truly unique Sand Shop, where customers have the opportunity to fill their own beautiful glass shapes with our vibrant coloured sands, and take home this memento, an attraction and practice that has lasted from the Victorian era and continues to this day. The site also includes some amazing family rides and experiences including adventure golf, a period carousel and other suitable family rides and with numerous high-quality catering and retail units situated throughout our wonderful main street, the Needles truly is an attraction for all ages and offers something for everyone.
Your key focus will be the overall operational leadership of The Needles attraction, overseeing the entire business and assets and estate. The Needles is a privately owned freehold site which undergoes constant and considerable investment, with the undertaking of a large winter maintenance programme to ensure the highest standard of both operations and site presentation.
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You will need to lead and develop the existing professional team and engage with regional tourism bodies, the local community and associations, adjacent landowners such as The National Trust and develop positive relationships with wider island stakeholders for the benefit of the business.
You will need to deliver solid financial results, as well as maintaining and further developing the high-quality customer experience.
Salary will reflect the responsibility and seniority of the position, with a salary of £70K (plus benefits) negotiable, dependant on experience. Relocation support will be given where appropriate.
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