Little & Large Pub Company
General Manager
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General Manager - The Cricketers on the Green
We are looking for a passionate, people focused, and guest obsessed General Manager to join our team here at The Cricketers on the Green and help us achieve our goals and growth.
Role Overview
The General Manager at The Cricketers on the Green is responsible for leading the pub with energy, pride and complete ownership. This is a hands on leadership role at the heart of the business, ensuring that every guest receives warm, professional and memorable hospitality, every team member is supported and held to high standards, and every area of the pub operates with consistency, care and commercial focus.
Key Responsibilities
- Leadership and People Management
- Full P&L responsibility with a focus on driving sales, being guest obsessed, and delivering on key KPIs – both financial and people focused.
- Develop and grow your pub – enabling everyone to reach their full potential and drive sales through their business.
- A real team player with a natural desire to nurture and shape your team.
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Commercial Acumen and Sales Focus
- A well-honed commercial edge, an eye for maximising every profit opportunity and desire to see your team prosper from these skills.
- Demonstrate and implement a sales culture across your pub business.
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Guest Experience and Service Standards
- Deliver great standards and service across your drinks and food business.
- Know how to deliver a great guest experience through a high level of service and standards.
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- Operational Excellence
- Track record of right first time recruitment success.
- Ability to work cross functionally with all departments and support both the front and back of house teams.
Personal Attributes
- Passion for your people, pubs, and the industry.
- Recognise and reward successes with the ability to inspire, motivate, and challenge where needed.
- Have an enviable P&L with the ability and experience to maximise opportunities with astute commercial acumen.
- Above all else – a lover of our community pubs and the purpose they bring.
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