Kouzina Greek
General Manager
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42.5 Hour Contract
(Must have cooking experience/ background)
About Kouzina Greek
One of the fastest-growing and most successful Greek restaurant brands in the UK. Now with multiple locations throughout the country, our brand is growing rapidly, and we are searching for talented staff with a keen eye for customer service and warm hospitality. We are an independent family-run organisation with a passion for great Greek food! Our restaurants serve top-quality fresh Greek food and beverages in a warm and welcoming taverna-style environment, and our menu boasts a variety of ‘Great Taste’ award winners. This is just about as authentic as it gets! We believe the key to our success is our family-oriented work environment, and we hold our employees dear to us. So, join our big fat Greek family now and start to reap the rewards!
About the role
Reporting to the Operations Manager, you will be working as a General Manager involved in all the daily operations for your restaurant. Your key duties will include the following:
- Leading Performance - Manage and elevate the restaurant's performance.
- Managing staff, ensuring they have the knowledge and guidance required to perform their role successfully, and inspiring them to greatness,
- To lead by example, coach, mentor, and motivate your team to deliver results and outstanding hospitality.
- Responsible for HR management, including staff hours and authorising holidays.
- Ensuring all food served is of the highest quality.
- Ensuring customers receive the best possible customer experience.
- Ensuring all site KPI’S are in line with the company budget.
- Interviewing, trialling, employing, and responsible for training all new staff.
- Producing weekly rotas in line with the company’s labour budgets.
- Performing daily stock checks and prep lists.
- Completing all stock ordering with current suppliers.
- Operating a POS system - inputting orders, printing bills, handling payments, cashing up, and reviewing daily data.
- Liaising with the Operations Manager, giving clear updates on the business.
- Handling customer queries and complaints.
- Ensuring a spotless and organised work area is maintained, both mid-shift and at the end of day.
- Maintaining an impeccable standard of food hygiene and safety - ensuring all due diligence and food hygiene standards are adhered to.
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What we’re looking for
- Minimum 2 years of experience managing back-of-house operations. This role will require some hands-on food preparation and cooking.
- A keen interest in Greek Food
- Proven track record of maintaining a high level of sales.
- Experience in managing a medium-sized team.
- Fluency in English
- Experience working in Food Preparation
- Experience managing stock levels and ordering.
- Experience in managing labour costs.
- Experience with HACCP and food safety procedures
- Experience using delivery platforms and analysing delivery reporting systems.
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What we bring to the table
Although we want to make sure you are the right person for the job, it is equally as important to us that we are the right fit for you, as the happiness of our employees is paramount to our success and the strength of our team. You will be surrounded by a friendly experienced team who will guide you throughout the process and help you acquire the necessary skills needed to aid you in excelling within your role. We encourage staff to enjoy their time at work and get to know and converse with team members and customers. There is never a dull moment - fun, laughs, and lifelong friends!
The benefits
- Up to £40,000 (Including £4000 per annum performance-related bonus)
- Free meal whilst on shift
- A family-like working environment.
- Flexible shifts - to fit around the other important things in life
- Team Socials – work hard, play hard!
- Competitive pension scheme
- Career Opportunities for Development
- Staff discount at all Kouzina restaurants
If this sounds like you, and you would like to work with like-minded people, then please apply now.
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