Synergy Health (UK) Limited
General Manager
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
General Manager
About Us: General Manager – Healthcare Instrument Processing (Birmingham)
STERIS is a leading global provider of healthcare instrument reprocessing solutions, supporting infection prevention and patient care. Our mission is clear: help our customers create a healthier and safer world. If you thrive in a fast-paced environment where your work directly impacts patient safety, we’d love to hear from you.
We’re seeking a General Manager to lead our sterile services unit in Birmingham, driving operational excellence and ensuring top-tier service delivery across all aspects of instrument reprocessing.
The Opportunity
You’ll be responsible for leading a high-performance team through science-backed, quality-focused processes that uphold the highest regulatory, safety, and service standards. This is a chance to direction a business-critical service—where efficiency, care, and cost-savings intersect to make a measurable difference.
Your Impact: Key Responsibilities
-
Operations Leadership:
- Oversee the end-to-end management of sterile services, from processing checks to customerKappa service delivery.
- Ensure timely, high-quality reprocessing of medical instruments while adhering to strict QMS standards and regulatory compliance.
- Optimise the use of human resources, equipment, and materials to balance service expectations with operational excellence.
-
Performance & Governance:
- manter Budgetary and financial control to meet commercial targets and maintain revenue streams.
- Drive business development and strategic planning, aligning the unit’s goals with evolving customer demands.
- Lead in Risk Management, Health & Safety, and Security compliance, upholding company and legal standards.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
-
Customer & Quality Focus:
- Elevate customer satisfaction through reactive and proactive service delivery, addressing feedback and ensuring transparency.
- Champion continuous improvement initiatives, leveraging data and process innovations to exceed quality and time-based customer expectations.
-
Stakeholder & Team Leadership:
- Lead, inspire, and mentor a diverse team across all levels.
- Deliver against challenging deadlines, balancing operational demands with individual employee growth and well-being.
Who Are We Looking For? Essentials
- A historically strong background working at a senior management level (5+ years).
- Degree or HND/ND equivalent in a scientific subject (e.g., Microbiology, Biomedical Sciences, Healthcare Administation, or Decontamination Science) will be a clear advantage—but other relevant qualifications will be considered.
- Proven track record of operational efficiency in regulated environments (e.g., healthcare reprocessing, clinical settings).
- Resilience to tight deadlines—the ability to manage multiple targets without compromising on standards.
Bonus Competencies
✔ Working Knowledge of health and safety legislation, regulatory frameworks, and UK Quality Systems such as ISO 13485. ✔ Up-to-date H&S Certification (or willingness to obtain). ✔ Clean UK driving license + Passport for mobility/travel frequency. ✔ Clean stick with full shift practices—you’ll be subject to reference checks with your current and previous employers.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Why Join Our Team?
We don’t just meet targets; we elevate them while shaping a million lives daily. At STERIS:
- You’ll see your work acknowledged immediately—your proposals, training, and expertise save lives at scale.
- Personal & collective growth. Opportunity for transformation into deeper roles, enhanced financial perks, LEARN, and development: with programs like our annual Managing Engineering & Technical Program (METP).
- Behind the scenes impact. You contribute to systems that crucial for patient safety, as seen in hospitals across the globe.
⇄ STERIS is an equal opportunity employer. We welcome applications from all backgrounds and identities.
Working Pattern
9-to-5 Mon-Fri baseline:
- 0800 AM – 1730 PM (Standard, Office-based presence).
- 40-hour working week with a focus on measured impact.
Apply Today! If you’re ready to step into a leadership role and leave your mark in infection prevention, this could be your chance to upgrade your career. We’re always looking for individuals who want more than the day job—every role at STERIS is about MAKING A DIFFERENCE.
For further information, visit www.steris.com.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills